Chanel Fashion Advisor Assistant
Chanel — Fashion Advisor Assistant in Paris. Support boutique sales, client appointments and merchandising in a flagship luxury retail environment.
Overview
Chanel is an iconic French luxury maison celebrated for haute couture, ready-to-wear, accessories, fragrance and beauty. Privately held and headquartered in Paris, the brand foregrounds craftsmanship, heritage and an uncompromising standard of client service. Chanel boutiques deliver a curated retail experience that combines product mastery with refined hospitality.
Role & Responsibilities
- Support boutique sales advisors in daily client engagement and after-sales follow-up, ensuring a seamless customer journey.
- Manage appointment scheduling, welcome clients, and conduct clienteling activities to develop long-term relationships.
- Provide product expertise across ready-to-wear, accessories and beauty, delivering bespoke styling advice and storytelling.
- Process transactions accurately using the boutique POS, handle receipts and returns, and assist with payments and invoicing.
- Maintain visual merchandising standards: replenish stock, fold and display merchandise, and ensure the boutique is impeccably presented.
- Update CRM records and sales pipelines with client interactions, preferences and follow-up actions.
- Support inventory control activities including stock takes, back-of-house organisation and coordination with the store manager.
- Assist with boutique events, private appointments and seasonal initiatives, ensuring elevated client hospitality.
Qualifications
- Polished professional presentation and strong interpersonal skills appropriate for a luxury retail environment.
- Exceptional customer service orientation with discretion and the ability to build rapport with high-net-worth clients.
- Basic numeracy and accuracy in handling transactions and sales documentation.
- Availability to work boutique hours including evenings, weekends and peak seasonal periods.
- Right to work in France (or local requirements for the hire location) and reliable, punctual attendance.
- Fluency in additional languages is advantageous (although no specific language requirement provided).
Skills
Experience
Entry-level role; 1+ year of retail experience preferred, ideally within luxury fashion or premium cosmetics. Internships or trainee experience in boutique environments will be considered.
Education
High school diploma or equivalent; vocational training in retail, hospitality or fashion is advantageous but not required.
Workplace
The successful candidate will be located in Paris, Île-de-France, France. 3.293 luxury roles are listed in Paris on Cerulean, 64 posted in the last 48 hours. Across the Île-de-France region, Cerulean lists 3.707 open positions — 94 listed in the past two days. Cerulean currently advertises 4.253 open roles in France, including 115 added in the last 48 hours.
Culture
Chanel’s workplace culture is refined, client-focused and craftsmanship-driven, with high expectations for professionalism and attention to detail. Teams operate in a mentorship-led environment that values product knowledge, continual training and career mobility across boutiques and functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.