Chanel Fashion Advisor Assistant
Chanel — Istanbul: Fashion Advisor Assistant (TR). Support boutique sales, client service and merchandising; Turkish language required.
Overview
Chanel is an iconic French maison renowned for haute couture, ready-to-wear, accessories, fragrance and beauty. Privately owned and guided by a strong heritage of craftsmanship and creativity, the brand places an emphasis on discretion, excellence and the preservation of artisanal savoir-faire across its global boutiques.
Role & Responsibilities
- Support senior fashion advisors in delivering a bespoke client experience, including welcoming clients, preparing and running appointments, and managing follow-up communications.
- Assist with daily boutique operations: merchandise presentation, replenishment, inventory and stockroom organisation, and visual standards maintenance.
- Execute point-of-sale transactions, process returns and exchanges, and ensure accurate record-keeping for sales and client files.
- Contribute to clienteling activities: maintain client profiles, schedule appointments, coordinate gifting or sample requests, and support invitation lists for events.
- Perform administrative tasks such as preparing receipts, handling phone and email enquiries, and liaising with back-office teams to resolve client or product issues.
Qualifications
- Fluency in Turkish (TR) — spoken and written; additional languages an asset.
- Proven customer-service orientation with polished interpersonal skills and a high level of discretion.
- Ability to work flexible retail hours, including evenings and weekends, and to operate in a high-pressure, results-driven environment.
- Professional presentation and knowledge of luxury retail standards.
- Basic numeracy and comfort with sales transactions and merchandising procedures.
Skills
Experience
Ideally 1–2 years of experience in retail, preferably within a luxury or premium boutique environment; experience supporting sales teams and handling client appointments is valued.
Education
Secondary education (high school diploma) or equivalent; vocational training in retail, fashion or hospitality is advantageous.
Workplace
This position is based in Istanbul, Istanbul, Turkey. Cerulean lists 41 open roles in Istanbul, including 1 posted recently. In Turkey as a whole, Cerulean currently features 53 open positions, with 2 posted this week.
Culture
Chanel cultivates a culture of refinement, creativity and meticulous attention to detail. The workplace prioritises professional development within a discreet, client-focused environment where heritage craftsmanship and contemporary retail excellence coexist.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.