Chanel Fashion Advisor — Accessories (Selfridges)
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 1, 2026
About Chanel
Chanel is an independently held global luxury fashion house renowned for its heritage, craftsmanship and timeless design across ready-to-wear, leather goods, accessories and haute couture. As an employer, Chanel emphasizes exacting standards of client service, product knowledge and aesthetic presentation, offering structured training and career progression across boutiques and department store concessions such as Selfridges.
Chanel seeks a Fashion Advisor — Accessories at Selfridges in London. Deliver personalised luxury client service and drive accessory sales for Chanel at Selfridges.
Role & Responsibilities
- Deliver an impeccable, personalised client experience consistent with Chanel’s luxury standards; build and maintain long-term client relationships through proactive clienteling.
- Drive accessory sales (leather goods, small leather accessories, scarves, costume jewelry) to meet and exceed individual and store KPIs.
- Provide expert product knowledge and styling advice tailored to High Net Worth and aspirational clientele.
- Operate Point of Sale (POS) systems, process transactions and manage after-sales requests with discretion and accuracy.
- Maintain merchandising and visual presentation to Chanel guidelines within the Selfridges footprint; execute new product launches and in-store promotional events.
- Manage stockroom operations and inventory control, including replenishment, transfers and loss-prevention procedures.
- Collaborate with Selfridges teams and Chanel regional management on calendar events, client appointments and bespoke service requests.
Qualifications
- Proven retail experience, preferably 1–3 years in luxury fashion, accessories or premium department store environments.
- Exceptional interpersonal and communication skills with a client-focused disposition.
- Demonstrable sales orientation and numeracy for transaction handling and KPI attainment.
- Professional presentation, polished grooming and the ability to represent a high-end couture brand.
- Flexibility to work retail hours including weekends, bank holidays and evenings as required by department store trading patterns.
Skills
Experience
Ideally 1–3 years' direct experience in luxury retail or a premium department store environment, with demonstrable sales results and familiarity with accessories and leather goods. Experience in a concession setting (brand-in-store) is an advantage.
Education
High school diploma or equivalent; tertiary study in fashion, retail management or a related discipline is advantageous but not mandatory.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Chanel fosters a culture of exacting craftsmanship, discretion and client-centric service. Teams operate with a strong sense of pride in heritage and product integrity, while receiving brand-led training and opportunities to develop within an international luxury retail network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor — Accessories», «Luxury Sales Advisor — Accessories», «Accessories Sales Consultant», «Boutique Sales Associate — Accessories», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.