Chanel Facility Manager

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Formulate and execute comprehensive facilities maintenance plans across all China offices with systematic data tracking, SOPs, scorecards, and SLA management
• Establish and perform internal audit processes to optimize maintenance management systems and vendor performance
• Oversee day-to-day building operations including HVAC, fire systems, electrical, water, and sewage systems in collaboration with landlords and property management
• Manage end-to-end project lifecycle including bid processes, tender administration, budget tracking, and Capex investment oversight with documentation and compliance controls
• Track and manage Opex and Capex budgets, provide accurate forecasts, conduct vendor selection, and maintain categorized historical records and vendor guidelines
• Lead facility maintenance technicians, define performance and developmental goals, and provide coaching to junior staff and broader admin team members
• Coordinate across internal stakeholders (Admin Daily Service Team, HR, Finance, Legal) and external parties (landlords, FM vendors, maintenance contractors) to ensure seamless operations
• Support the implementation of digital facilities management systems (EMS) to enhance workplace environment and employee experience
• Establish risk control protocols, facility inventory management, and spare parts systems across all office locations

Qualifications

• Bachelor's degree in electrical engineering, mechanical engineering, civil engineering, project management, or equivalent professional experience
• Minimum 10 years of experience in facility hard services management with supervisory knowledge of operations and maintenance
• Demonstrated knowledge of state and local environmental, health, and safety regulations
• Experience in luxury hospitality or high-end building services preferred
• Strong analytical, planning, reporting, and documentation skills
• Proven ability to manage vendor relationships and performance reviews
• Budget management and cost forecasting competency

Skills

Experience

Minimum 10 years in facility hard services management with supervisory responsibility for operations and maintenance teams. Background in luxury hospitality or premium building services is preferred. Demonstrated success managing multi-site facilities operations, vendor performance, and capital project administration.

Education

Bachelor's degree in electrical engineering, mechanical engineering, civil engineering, project management, or equivalent professional experience demonstrating advanced technical and operational knowledge.

Workplace

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.