Chanel Executive Assistant — WFJ Division General Manager

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Location
ShanghaiShanghaiChina
Seniority
Mid-Level
Posted
Mar 27, 2026

About Chanel

Chanel is a globally recognised independent luxury house with flagship collections spanning haute couture, ready-to-wear, leather goods, watches, fine jewellery, fragrances and beauty. As an employer, the brand is defined by a commitment to craftsmanship, creative excellence and rigorous standards, offering career opportunities across retail, corporate and creative functions worldwide.

Chanel — Assistant to WFJ Division General Manager in Shanghai. Provide executive support, calendar and travel management, stakeholder liaison; bilingual Mandarin/English required.

Role & Responsibilities

  • Provide high-level executive support to the WFJ Division General Manager, including proactive calendar management, scheduling and prioritisation of meetings.
  • Coordinate international and domestic travel logistics, prepare detailed itineraries and manage travel expense reports and approvals.
  • Prepare meeting briefings, agendas, presentations and executive correspondence; draft and edit communications in both English and Chinese.
  • Act as primary liaison between the General Manager and internal stakeholders (commercial, merchandising, HR, legal) and external partners, ensuring timely follow-up on action items.
  • Manage confidential information with absolute discretion and exercise sound judgement on sensitive matters.
  • Coordinate and track divisional projects and initiatives, monitor timelines and escalate risks or delays to the General Manager.
  • Oversee administrative processes for the division: invoice processing, vendor coordination, office logistics and basic budget follow-up.
  • Support ad hoc requests such as organising events, facilitating executive workshops, and compiling management reports and market intelligence summaries.

Qualifications

  • Bilingual proficiency in Mandarin (native or near-native) and professional-level English, both written and verbal.
  • Minimum 3–5 years' experience providing executive support to senior leadership, preferably within luxury retail, fashion or consumer goods.
  • Proven discretion handling confidential information and interacting with senior stakeholders and high-net-worth clients.
  • Strong organisational skills with the ability to manage competing priorities and work effectively under tight deadlines.
  • Excellent written communication, presentation and minute-taking abilities.

Skills

Microsoft Office Outlook Excel PowerPoint Concur WeChat Calendar management Travel coordination Executive correspondence

Experience

Three to five years supporting C‑level or senior executives, ideally within the luxury, retail or fashion sectors; experience coordinating international travel and cross-functional projects is highly desirable.

Education

Bachelor's degree preferred — fields such as Business Administration, Languages, Hospitality or equivalent professional experience.

Workplace

The role is situated in Shanghai, Shanghai, China.

Culture

Chanel fosters a high-performance, detail-oriented culture that values craftsmanship, creativity and discretion. Teams operate in a collaborative, fast-paced environment where professionalism and respect for the brand’s heritage are paramount.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Executive Administrative Assistant — Watches & Fine Jewelry», «Personal Assistant to Division General Manager», «Division Executive Coordinator», «Senior Administrative Assistant — WFJ Division», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.