Chanel Executive Assistant — WFJ Division General Manager
Chanel — Assistant to WFJ Division General Manager in Shanghai. Provide executive support, calendar and travel management, stakeholder liaison; bilingual Mandarin/English required.
Overview
Chanel is a globally recognised independent luxury house with flagship collections spanning haute couture, ready-to-wear, leather goods, watches, fine jewellery, fragrances and beauty. As an employer, the brand is defined by a commitment to craftsmanship, creative excellence and rigorous standards, offering career opportunities across retail, corporate and creative functions worldwide.
Role & Responsibilities
- Provide high-level executive support to the WFJ Division General Manager, including proactive calendar management, scheduling and prioritisation of meetings.
- Coordinate international and domestic travel logistics, prepare detailed itineraries and manage travel expense reports and approvals.
- Prepare meeting briefings, agendas, presentations and executive correspondence; draft and edit communications in both English and Chinese.
- Act as primary liaison between the General Manager and internal stakeholders (commercial, merchandising, HR, legal) and external partners, ensuring timely follow-up on action items.
- Manage confidential information with absolute discretion and exercise sound judgement on sensitive matters.
- Coordinate and track divisional projects and initiatives, monitor timelines and escalate risks or delays to the General Manager.
- Oversee administrative processes for the division: invoice processing, vendor coordination, office logistics and basic budget follow-up.
- Support ad hoc requests such as organising events, facilitating executive workshops, and compiling management reports and market intelligence summaries.
Qualifications
- Bilingual proficiency in Mandarin (native or near-native) and professional-level English, both written and verbal.
- Minimum 3–5 years' experience providing executive support to senior leadership, preferably within luxury retail, fashion or consumer goods.
- Proven discretion handling confidential information and interacting with senior stakeholders and high-net-worth clients.
- Strong organisational skills with the ability to manage competing priorities and work effectively under tight deadlines.
- Excellent written communication, presentation and minute-taking abilities.
Skills
Experience
Three to five years supporting C‑level or senior executives, ideally within the luxury, retail or fashion sectors; experience coordinating international travel and cross-functional projects is highly desirable.
Education
Bachelor's degree preferred — fields such as Business Administration, Languages, Hospitality or equivalent professional experience.
Workplace
The role is situated in Shanghai, Shanghai, China. There are currently 414 open positions in Shanghai on Cerulean, with 17 added recently. Within Shanghai, Cerulean currently features 440 open roles, including 18 recent additions. Across China, Cerulean lists 1.773 open roles — 35 of them newly added.
Culture
Chanel fosters a high-performance, detail-oriented culture that values craftsmanship, creativity and discretion. Teams operate in a collaborative, fast-paced environment where professionalism and respect for the brand’s heritage are paramount.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.