Chanel E‑commerce Project Assistant (Apprenticeship)
- Location
- Employment
- Internship
- Seniority
- Intern
- Posted
- Mar 16, 2026
About Chanel
Chanel is an independent French Maison celebrated for haute couture, ready‑to‑wear, accessories, fragrances and beauty. The brand combines deep artisanal craftsmanship with contemporary creativity and a global retail and digital footprint. Chanel's beauty and fragrance division emphasises refinement, storytelling and luxury positioning across omnichannel platforms.
Chanel in Neuilly‑sur‑Seine seeks an E‑commerce Project Assistant (Apprenticeship) for Parfums & Beauté, starting Sept 2026.
Role & Responsibilities
- Support the e‑commerce project manager in planning and executing online product launches and seasonal campaigns for Parfums & Beauté.
- Prepare and maintain product content on the ecommerce platform: product descriptions, technical specs, assets, pricing and metadata; ensure content quality and brand consistency.
- Coordinate cross‑functional stakeholders — creative, merchandising, CRM, supply chain and external agencies — to drive deliverables and timelines.
- Contribute to on‑site merchandising and category optimisation: manage banners, landing pages, product sorting and promotional flows.
- Perform routine quality assurance and troubleshooting across product pages and checkout journeys; validate fixes prior to release.
- Support reporting of key performance indicators (traffic, conversion, AOV) and prepare succinct status updates and post‑launch analyses.
Qualifications
- Enrolled in an undergraduate or graduate program in e‑commerce, digital marketing, business, luxury management or a related field (alternance/apprenticeship eligible).
- Strong organizational skills with an ability to manage multiple tasks and deadlines in a fast‑paced environment.
- Excellent written communication and attention to detail; capacity to enforce strict brand tone and product accuracy.
- Proactive mindset and collaborative approach to stakeholder coordination.
- Interest in beauty, fragrances and luxury retail; prior internships in digital or e‑commerce roles are an advantage.
Skills
Experience
Suitable for a student seeking an alternance/apprenticeship; previous internships or six months of experience in e‑commerce, digital marketing or retail merchandising are preferred but not mandatory. Experience within beauty or luxury brands is a plus.
Education
Currently enrolled in a Bachelor's or Master's program in e‑commerce, digital marketing, business administration, luxury management or a closely related discipline (alternance/apprenticeship track).
Workplace
This position is based in Neuilly-sur-Seine, Île-de-France, France, within easy reach of Paris.
Culture
Chanel fosters an environment that balances heritage craftsmanship with modern innovation, valuing impeccable quality, discretion and creative rigour. Employees are expected to uphold exacting standards while collaborating across multidisciplinary teams in a highly curated luxury context.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Digital Project Assistant — Beauty», «E‑commerce Coordinator (Apprenticeship)», «Online Merchandising Assistant — Fragrances & Beauty», «Digital Marketing Project Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.