Chanel E-commerce Senior Analyst
- Employment
- Full-Time
- Seniority
- Senior
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 9, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel E-commerce Senior Analyst role in São Paulo. Drive digital commerce strategy and analytics for luxury fashion brand.
Role & Responsibilities
- Analyze e-commerce performance metrics and KPIs to identify optimization opportunities and drive strategic recommendations
- Develop and maintain dashboards and reporting frameworks to track sales, conversion rates, traffic patterns, and customer behavior
- Collaborate with merchandising, marketing, and technology teams to implement data-driven initiatives and campaign strategies
- Monitor competitive landscape and industry benchmarks to inform pricing, product positioning, and promotional strategies
- Conduct A/B testing and multivariate analysis to optimize user experience, product discoverability, and conversion pathways
- Manage inventory analytics and demand forecasting to align stock levels with e-commerce sales trends
- Support the development of business cases and ROI analysis for new digital commerce projects and platform enhancements
Qualifications
- Bachelor's degree in Business, Economics, Data Science, or related field
- Minimum 5 years of professional experience in e-commerce analytics, digital commerce, or related commercial analysis roles
- Advanced proficiency in data analytics tools and platforms (e.g., Google Analytics, Tableau, Power BI, or equivalent)
- Strong SQL knowledge and ability to query databases independently
- Demonstrated expertise in e-commerce business models, omnichannel retail strategy, and digital customer journeys
- Proven track record of translating complex data into actionable business recommendations
Skills
Experience
Minimum 5 years of professional experience in e-commerce analytics, digital commerce operations, or commercial analysis within luxury retail, fashion, or omnichannel environments. Proven ability to lead analytical projects, present findings to senior stakeholders, and drive strategic decision-making through data insights. Experience with global e-commerce platforms and multi-market analytics preferred.
Education
Bachelor's degree in Business, Economics, Data Science, Mathematics, Statistics, or related analytical discipline. Advanced certifications in analytics, digital commerce, or business intelligence are valued.
Workplace
The role is situated in São Paulo, São Paulo, Brazil.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E-commerce Strategy Analyst», «Senior Digital Commerce Specialist», «E-commerce Operations Analyst», «Digital Sales Analytics Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.