Chanel E-Commerce Project Assistant
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Chanel seeks an E-Commerce Project Assistant in Paris, France. This role involves supporting the E-Merchandising Project Manager in the Fragrance & Beauty division across Europe.
Overview
Chanel, a prestigious name in the luxury fashion and beauty industry, is renowned for its timeless elegance and innovative spirit. As part of the larger Chanel conglomerate, the brand offers a dynamic and inclusive work environment that values diversity and creativity. Employees are encouraged to contribute to the brand's legacy of excellence and innovation.
Role & Responsibilities
- Assist the E-Merchandising Project Manager in various tasks and projects within the E-business Europe division and the Fragrance & Beauty division.
- Contribute to the animation of 45 Chanel.com sites across Europe, focusing on product launches and campaigns.
- Ensure close collaboration with various departments within Chanel Europe and maintain regular contact with European markets and international divisions.
- Manage product catalog for e-commerce and experiential markets, including product activations and stock management.
- Implement the E-merchandising plan across markets based on campaign activities.
- Support markets in campaign launches and coordinate with technical, marketing, CRM, media, markets, supply, operations, and customer service teams.
- Monitor sites, identify and track bugs across locales.
- Conduct competitive benchmarking and identify best practices in the region.
- Contribute to campaign analysis and share results (KPIs) across Europe.
- Communicate with customer service regarding Fragrance & Beauty catalog queries.
Qualifications
- Fluency in written and spoken English.
- Proficiency in PowerPoint and Excel.
Skills
Experience
Experience in digital, e-business, or online customer experience is preferred.
Workplace
This position is based in Paris, Île-de-France, France. Cerulean lists 3.321 open roles in Paris, including 73 posted recently. The broader Île-de-France area accounts for 3.735 active listings on Cerulean, 104 of which are new. In France as a whole, Cerulean currently features 4.293 open positions, with 140 posted this week.
Benefits
The position offers exposure to various aspects of site management, campaign management, customer experience, and commercial challenges, fostering technical skills in e-commerce and business vision. The candidate will work in an international context, collaborating with diverse teams, enhancing teamwork and multicultural understanding.
Culture
Chanel is committed to fostering an inclusive culture that promotes personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity, complementarity, and efficiency. Chanel encourages applications from individuals who can bring unique perspectives, experiences, and potential to the brand.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.