Chanel E-Business Manager

Employment
Contract
Seniority
Mid-Level
Posted
Jun 12, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

E-Business Manager at Chanel Singapore – 12-month fixed-term contract managing digital commerce operations across Southeast Asia.

Role & Responsibilities

  • Lead and manage e-commerce operations and digital sales strategies across Southeast Asia and beyond
  • Oversee online platform performance, including website, mobile applications, and third-party marketplaces
  • Drive digital revenue growth through data-driven optimization and strategic initiatives
  • Collaborate with merchandising, marketing, and logistics teams to ensure seamless customer experience
  • Monitor competitor landscape and industry trends to identify market opportunities
  • Manage digital marketing campaigns and promotional activities for online channels
  • Report on KPIs and provide regular performance analytics to senior management

Qualifications

  • Bachelor's degree in Business, Commerce, Marketing, or related field
  • Proven experience in e-commerce or digital business management
  • Strong analytical and problem-solving capabilities
  • Demonstrated ability to lead cross-functional teams
  • Experience with digital analytics tools and platforms
  • Knowledge of luxury retail or fashion e-commerce preferred

Skills

E-commerce platform management Digital analytics and reporting Data analysis Project management Strategic planning Cross-functional team leadership Marketing acumen Consumer insights Competitive analysis

Experience

Minimum 5 years of experience in e-commerce management, digital commerce, or related roles within a multichannel retail environment, preferably in the luxury goods or fashion sector.

Education

Bachelor's degree in Business Administration, Commerce, Marketing, or equivalent professional qualification.

Workplace

This position is based in Singapore, Central, Singapore.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Digital Commerce Manager», «E-Commerce Operations Manager», «Online Business Manager», «Digital Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel E-Business Manager

Singapore, Singapore

Continue to the application.