Chanel Digital Training Project Assistant (Alternance)

About Chanel

Chanel is a privately held French luxury house renowned for couture, ready‑to‑wear, leather goods, accessories, fragrance and beauty. The brand combines artisanal craftsmanship with contemporary creative direction and maintains a global retail, wholesale and digital presence. As an employer, Chanel invests in internal talent development and cross‑disciplinary collaboration across product, retail and corporate functions.

Role & Responsibilities

• Support the Digital Training Project Manager in planning, executing and monitoring digital learning initiatives for the fashion division, including work‑study timelines beginning September 2026.
• Coordinate with internal stakeholders — merchandising, retail operations, L&D, visual merchandising and IT — to gather requirements and ensure timely delivery of training content.
• Assist in the design, authoring and localisation of digital training modules (e‑learning, microlearning, video scripts, assessments) to align with brand standards and commercial calendars.
• Manage project logistics: prepare project plans, maintain task trackers, organise UAT sessions, schedule rollouts and liaise with external vendors and multimedia partners.
• Support upload, QA and maintenance of learning content on the LMS and report on engagement, completion rates and other training KPIs.
• Prepare project documentation, executive summaries and stakeholder communications; contribute to post‑project reviews and continuous improvement initiatives.

Qualifications

• Currently enrolled in a higher education programme (Bachelor's or Master's) in Digital Learning, Instructional Design, Project Management, Fashion Management or a related discipline, and available for alternance starting September 2026.
• Strong organisational skills with the ability to manage multiple concurrent tasks and deadlines in a fast‑paced environment.
• Excellent written and verbal communication; ability to prepare clear project documentation and stakeholder updates.
• Attention to detail and a strong aesthetic sensibility to ensure training content reflects brand standards.
• Proactive, collaborative attitude and willingness to work across teams and markets.

Experience

Previous internship or project experience in digital learning, e‑learning production, L&D coordination, or digital project support is preferred but not mandatory for a work‑study candidate.

Education

Enrolled in a Bachelor's or Master's programme relevant to digital learning, instructional design, project management or fashion/business studies.

Workplace

Culture

Chanel fosters a culture of creative excellence and meticulous craftsmanship, balanced with rigorous commercial standards. Teams operate collaboratively across creative, retail and corporate functions, with a strong emphasis on professional development and internal mobility.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.