Chanel Digital Project Assistant (Intern) — Client Experience, Fragrance & Beauty
- Employment
- Internship
- Seniority
- Intern
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- May 15, 2026
About Chanel
Chanel is a privately held French luxury house renowned for haute couture, ready‑to‑wear, accessories, fragrances and beauty. The maison is recognized for its rigorous creative standards, attention to craftsmanship and discreet, high‑touch client relationships at a global scale.
Chanel — Neuilly‑sur‑Seine: Digital Project Assistant (Intern) for Client Experience, Fragrance & Beauty (Sept 2026).
Role & Responsibilities
- Support the digital project manager on client‑experience initiatives for the Fragrances & Beauty division, from brief to launch.
- Coordinate cross‑functional stakeholders including marketing, CRM, e‑commerce, creative and IT teams to ensure delivery against timelines.
- Contribute to the planning and execution of digital campaigns and experience touchpoints (site content, landing pages, CRM journeys, in‑store digital enablement).
- Assist with user acceptance testing (UAT), quality assurance and pre‑launch checks across platforms and devices.
- Compile project documentation, status reports and KPI dashboards; prepare materials for steering committees and partner reviews.
- Liaise with external agencies and vendors, follow up on deliverables and support budget and timeline tracking.
Qualifications
- Currently enrolled in a Bachelor’s or Master’s programme in marketing, digital media, communications, e‑commerce, project management or a related discipline.
- Strong organisational skills and demonstrated ability to coordinate multiple concurrent tasks and stakeholders.
- Analytical mindset with the ability to synthesise campaign and performance data into clear takeaways.
- Excellent written and verbal communication; professional presentation skills when preparing stakeholder materials.
- Proactive attitude, attention to detail and willingness to work in a fast‑paced luxury environment.
Skills
Experience
Internship position; prior internship or project experience in digital marketing, e‑commerce or CRM is advantageous but not mandatory. Candidates should demonstrate practical academic projects or exposure to digital project workflows.
Education
Enrolled in a Bachelor’s or Master’s degree programme in marketing, communications, digital media, e‑commerce, or a closely related field.
Workplace
The successful candidate will be located in Neuilly-sur-Seine, Île-de-France, France, with easy access to Paris.
Culture
Chanel cultivates an environment that values creative excellence, craftsmanship and rigorous attention to detail. The workplace blends a collaborative, multidisciplinary approach with a high standard of professionalism and a strong focus on delivering exceptional client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Digital Project Intern — Client Experience (Fragrance & Beauty)», «Client Experience Digital Coordinator (Intern)», «E‑commerce & Digital Experience Intern — Beauty», «Digital CRM Project Assistant (Intern)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.