Chanel Digital E-Retail Manager, Fragrance & Beauty
- Employment
- Full-Time
- Seniority
- Manager
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Jun 22, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Digital E-Retail Manager, Fragrance & Beauty role in London. Lead UK e-commerce strategy and operations for luxury beauty products.
Role & Responsibilities
- Lead digital sales strategy and revenue targets for fragrance and beauty categories in the UK market
- Oversee e-commerce merchandising, product placement, and promotional campaigns
- Manage inventory allocation and stock levels across digital channels
- Analyze sales performance metrics, customer behavior, and market trends to optimize conversion
- Collaborate with marketing, product development, and supply chain teams to align digital operations
- Monitor competitor activity and implement best practices to maintain competitive positioning
- Ensure compliance with brand standards and luxury positioning across all digital touchpoints
Qualifications
- Proven experience in e-commerce or digital retail management within luxury or beauty sectors
- Advanced knowledge of e-commerce platforms and digital merchandising tools
- Strong analytical and data interpretation skills
- Demonstrated ability to drive revenue growth and optimize conversion rates
- Leadership experience managing cross-functional teams
Skills
Experience
5+ years of experience in e-commerce, digital retail, or online sales management, with a minimum of 2 years in a managerial or supervisory role within the luxury, beauty, or fragrance sectors.
Education
Bachelor's degree in business administration, marketing, retail management, or a related field.
Workplace
This position is based in London, England, UK.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E-Commerce Operations Manager, Beauty», «Online Retail Director, Fragrances & Beauty», «Digital Commerce Lead, Beauty & Fragrance», «E-Retail Strategic Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.