Chanel Digital Creative Manager
- Employment
- Contract
- Seniority
- Manager
- Department
- Creative, Design & Styling
- Posted
- Aug 11, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel seeks a Digital Creative Manager for London maternity cover: lead creative team, oversee digital projects, manage stakeholders in luxury beauty and fragrance sector.
Role & Responsibilities
- Lead and support the Digital Creative Team on a day-to-day basis, providing coaching, feedback and professional development whilst safeguarding team capacity and wellbeing
- Set and maintain creative standards across all digital output, ensuring consistency, quality and alignment with CHANEL brand guidelines and business objectives
- Translate business briefs and shifting priorities into clear, well-scoped tasks, reducing ambiguity and ensuring team focus
- Own creative project pipelines end-to-end, including planning, resourcing and tracking work to ensure on-time, high-quality delivery
- Represent the UK Digital Creative team in global and cross-functional discussions, ensuring local market perspectives inform global creative direction
- Participate in business strategy discussions, providing creative expertise to drive growth and measurable business outcomes
- Present creative strategies and performance outcomes to senior stakeholders, demonstrating the business value of creative excellence
- Maintain existing ways of working and key stakeholder relationships to ensure continuity throughout the maternity cover period
Qualifications
- Proven people-management experience with demonstrated ability to coach and develop team members
- Strong creative direction capability with an eye for design excellence in luxury fragrance and beauty
- Advanced project management skills with ability to bring structure and clarity to ambiguous or fast-moving briefs
- Strategic and commercial mindset that connects creative output to measurable business results
- Advanced stakeholder engagement skills and confidence engaging senior and global partners
- Excellent written and verbal communication ability in presenting digital creative concepts
- Hands-on, solution-oriented attitude with pragmatic prioritisation and team support focus
- Experience in a similar manager-level or maternity-cover role is advantageous
Skills
Experience
Required: Substantial people-management experience in a creative or design environment, with demonstrated ability to lead cross-functional teams and deliver creative projects of strategic importance. Experience managing digital creative output and overseeing creative teams is essential. Experience in a similar interim, maternity-cover or senior management capacity is advantageous and highly valued.
Education
Not specified; advanced education in design, creative direction, communications or related discipline is typically expected for this level.
Workplace
The successful candidate will be located in London, England, UK.
Benefits
Private Medical Insurance covering pre-existing conditions with family member options, Online GP app with 24/7 appointments available within 24 hours, Cycle Scheme (tax-exempt bike and accessories), Pension, Life Assurance, Retail Discounts across supermarkets, gyms and days out, Employee Assistance Programme and support lines, Arts & Culture ticket discounts across major London attractions, Chanel product discounts and employee-only sales, Service Awards Programme offering Chanel products, retail vouchers and additional holidays at service milestones.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Creative Director, Digital», «Digital Design Manager», «Creative Leadership Manager», «Digital Design Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.