- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 5, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
The Deputy Boutique Manager inspires and leads the boutique team, oversees day-to-day operations, merchandise and inventory, and maintains Chanel’s image and service standards. The role partners with Fashion, Watches & Fine Jewellery, IT, Finance and HR to achieve business objectives.
Role & Responsibilities
- Inspire and manage the boutique team to achieve the brand’s mission and ensure effective day-to-day operations.
- Bridge the Head of Boutique and the boutique team, ensuring “The Chanel Difference” is delivered on the boutique floor and reinforcing luxury retail leadership.
- Lead the team in engaging consumers, delivering exceptional service and maintaining high image standards while supporting employee development and growth.
- Uphold the brand image through visual merchandising, boutique maintenance and grooming standards.
- Build a client-centric environment by managing and inspiring the boutique team.
- Manage merchandise and inventory effectively and ensure smooth day-to-day operations.
- Partner closely with Fashion, Watches & Fine Jewellery, IT, Finance and HR to drive and achieve business objectives.
Qualifications
- Fluent in English and the local language; Mandarin is a plus.
- A background in fashion, retail or luxury industries is advantageous.
- Proficiency in shop operations, including stock organization and cash and credit handling.
- At least a Secondary School certificate; a university degree is a plus.
Skills
Experience
At least 10 years of experience, including 2 years in management of a team of at least 5 members.
Education
At least a Secondary School certificate; a university degree is a plus.
Workplace
The role is situated in Macau, Macau.
Benefits
Opportunities for professional and personal growth; development of leadership skills and expertise in luxury brand operations; a supportive work culture emphasizing employee well-being and career advancement opportunities.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Boutique Manager», «Deputy Store Manager», «Assistant Store Manager», «Boutique Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.