Chanel D365 Security and Compliance Officer

About Chanel

Chanel is a privately held global luxury house renowned for couture, ready-to-wear, leather goods and beauty. As an employer, Chanel combines a strong respect for artisanal heritage with strategic investment in digital capabilities and global operations, offering a workplace that values discretion, excellence and cross‑functional collaboration.

Role & Responsibilities

• Lead security and compliance design, implementation and monitoring for Microsoft Dynamics 365 environments across CRM and ERP modules.
• Define and enforce access controls, role-based security, segregation of duties and data protection policies within D365 and connected platforms.
• Collaborate with Cloud/Platform teams to integrate Azure AD, Purview, Defender and Sentinel for threat detection, data governance and incident response.
• Own compliance activities relating to GDPR, data residency and internal IT security policies for D365 dataflows and integrations.
• Perform regular security assessments, risk analyses, configuration reviews and remediation tracking for Dynamics 365 solutions.
• Develop operational runbooks, technical standards and audit evidence for internal and external compliance reviews.
• Partner with Business, ITSM and Third‑party vendors to ensure secure change management, patching and continuous monitoring of D365 customizations and integrations.
• Provide training and advisory support to business stakeholders on secure usage patterns, data classification and request workflows.

Qualifications

• Proven experience securing and governing Microsoft Dynamics 365 (CRM/ERP) implementations in a complex, multi‑region environment.
• Strong knowledge of identity and access management, role-based security models, and segregation of duties controls.
• Practical experience with cloud security tooling and Microsoft security suite to support D365 (Azure AD, Microsoft Purview, Defender, Sentinel).
• Demonstrable understanding of data protection laws (e.g. GDPR) and information security frameworks such as ISO/IEC 27001.
• Excellent stakeholder management and ability to translate technical risk into pragmatic business controls.
• Relevant certifications desirable (e.g., Microsoft Certified: Security, Compliance and Identity Fundamentals; Azure Security Engineer; CISSP) — or equivalent professional experience.

Skills

Experience

Typically 4+ years of hands-on experience in security, compliance or governance roles with at least 2 years focused on Microsoft Dynamics 365 implementations or equivalent enterprise CRM/ERP platforms. Experience operating in multi‑jurisdictional, retail or luxury brand environments is advantageous.

Education

Bachelor's degree in Computer Science, Information Security, Cybersecurity, or a related discipline — or equivalent professional experience.

Workplace

Culture

Chanel blends deep respect for craftsmanship and brand heritage with a modern, digitally enabled operating model. The workplace culture is fastidious, discreet and collaborative, where technical excellence and cross‑disciplinary partnership are prized to protect brand integrity and client trust.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.