Chanel Customs Compliance Specialist

About Chanel

Chanel is an independent, family-controlled global luxury house renowned for haute couture, leather goods, fragrances and cosmetics. The brand combines artisanal craftsmanship with global commercial operations, maintaining rigorous standards across product, retail and corporate functions. As an employer, Chanel is recognized for a culture that blends creative craftsmanship with structured corporate governance and international regulatory responsibilities.

Role & Responsibilities

• Ensure full compliance with U.S. and international customs, import/export and trade control regulations across Chanel’s U.S. operations.
• Classify goods under the Harmonized Tariff Schedule (HTS) and determine correct duty rates, valuation and origin for all imports and exports.
• Prepare, review and file customs entries and export declarations; manage submissions through ACE/AES and other electronic filing systems.
• Serve as primary liaison with customs brokers, freight forwarders and carriers to resolve clearance issues and optimize cross-border processes.
• Maintain and audit import/export documentation, bills of lading, commercial invoices, packing lists and certificates of origin to support Customs audits and inquiries.
• Monitor changes in trade law, free trade agreements, sanctions lists and export controls (EAR/ITAR); update internal processes and advise stakeholders on impact.
• Support internal and external customs audits and remedial action plans; implement corrective measures and continuous improvement initiatives.
• Collaborate with supply chain, logistics, legal, procurement and finance teams to ensure accurate invoicing, landed-cost calculation and customs compliance.
• Develop and deliver training and written procedures for operations teams and external partners on customs requirements and best practices.
• Track and report KPIs related to clearance times, duty savings, audit findings and compliance performance to senior management.

Qualifications

• Bachelor’s degree in International Trade, Supply Chain, Business, Law or related discipline preferred.
• In-depth knowledge of Harmonized Tariff Schedule (HTS) classification, valuation, origin rules and Incoterms.
• Practical experience with U.S. customs processes and electronic filing systems (ACE/AES); familiarity with export controls and sanctions screening.
• Proven ability to manage customs brokers, freight forwarders and cross-functional stakeholders.
• Strong analytical skills with attention to documentation accuracy and regulatory detail.
• Excellent communication skills and ability to present complex regulatory issues clearly to business partners.

Skills

Experience

Typically 3–5 years of progressive customs/trade compliance experience, ideally within fashion, luxury goods, retail or a global import/export environment; hands-on experience managing customs entries, HS classification and customs audits is expected.

Education

Bachelor’s degree in International Trade, Supply Chain, Business, Law or a related field preferred.

Workplace

Culture

Chanel combines couture heritage with rigorous global operations; employees work in an environment that values craftsmanship, discretion and high performance. Cross-functional collaboration and adherence to exacting standards are hallmarks of the workplace, balanced with a commitment to preserving the brand’s iconic identity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.