Chanel CRM Analysis & Client Engagement Assistant

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Location
Employment Full-time
Seniority Intern
Posted Dec 23, 2025

Join Chanel in Paris as a CRM Analysis & Client Engagement Assistant. This full-time internship offers exposure to luxury client engagement strategies within the Watches & Fine Jewelry division.

Overview

Chanel, a beacon of luxury and elegance, is renowned for its timeless creations in fashion, beauty, and accessories. As part of the esteemed Watches & Fine Jewelry division, Chanel offers an unparalleled environment for professional growth and creativity. The brand is committed to fostering a culture of inclusivity and diversity, ensuring that each employee's unique talents contribute to the collective success of the company.

Role & Responsibilities

  • Coordinate client communications across various markets, utilizing tools such as EDM, print, and clienteling assets.
  • Develop briefs for the Watches & Fine Jewelry division and Europe Artistic Direction to meet business and market needs.
  • Participate in building and animating the Watches & Fine Jewelry CRM community with division and market teams.
  • Enhance client knowledge through data analysis, including campaign reports, client KPIs, and competitive benchmarking.
  • Support markets and the division with client data and insights.

Qualifications

  • Currently completing higher education with a strong background in client and/or data analytics.
  • Fluency in English is required.

Skills

Proficiency in Microsoft Office Suite, particularly Excel. Strong analytical skills with the ability to interpret complex data and derive actionable insights. Excellent communication and teamwork abilities. Adaptability and proactive problem-solving skills.

Experience

Preferably has significant experience in client engagement or data analytics.

Education

Currently completing higher education.

Workplace

This position is based in Paris, Île-de-France, France. Cerulean lists 3.321 open roles in Paris, including 73 posted recently. The broader Île-de-France area accounts for 3.735 active listings on Cerulean, 104 of which are new. In France as a whole, Cerulean currently features 4.293 open positions, with 140 posted this week.

Benefits

The position offers a comprehensive understanding of client engagement, data, and the digital ecosystem within the luxury sector. Exposure to Chanel's diverse business divisions and the opportunity to work in a dynamic, collaborative team environment are key benefits.

Culture

Chanel is dedicated to creating an inclusive culture that promotes personal growth and collective performance. The company values diversity and the unique contributions of each team member, fostering an environment where innovation and collaboration thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.