Chanel Counter Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Jun 12, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Counter Manager role in North Vancouver — lead a high-performing sales team at a prestigious beauty counter.
Role & Responsibilities
- Oversee daily counter operations and ensure optimal customer service delivery
- Manage and supervise sales associates and counter staff
- Monitor sales performance and work towards achieving counter targets
- Maintain visual merchandising standards and product displays
- Ensure inventory accuracy and manage stock levels
- Train and develop team members on product knowledge and sales techniques
- Handle customer inquiries and resolve complaints professionally
Qualifications
- Proven experience as a counter manager or similar supervisory role in retail
- Strong leadership and team management skills
- Excellent customer service abilities
- Knowledge of luxury retail environment and clienteling
- Demonstrated sales achievement and performance management experience
Skills
Experience
Minimum 3–5 years of retail management experience, preferably in a luxury or high-end retail environment such as a department store, boutique, or prestige beauty counter.
Education
High school diploma or equivalent; retail management certification or additional training in luxury retail is advantageous.
Workplace
The successful candidate will be located in North Vancouver, British Columbia, Canada, with easy access to Vancouver.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Counter Supervisor», «Sales Floor Manager», «Counter Operations Lead», «Retail Department Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.