Chanel Counter Manager

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Location
Employment Full-time
Seniority Manager
Posted Mar 2, 2026

Join Chanel in New York as a Counter Manager. Lead a team to drive sales and deliver exceptional customer service in a luxury retail environment.

Overview

Chanel is a prestigious luxury fashion house renowned for its timeless elegance and innovative designs. As part of the global luxury conglomerate, Chanel offers unparalleled opportunities for career growth and development within the fashion industry. The brand is committed to fostering a dynamic and inclusive work environment that encourages creativity and excellence.

Role & Responsibilities

  • Oversee daily operations of the Chanel counter to ensure exceptional customer service and sales performance.
  • Lead and motivate a team of beauty advisors to achieve sales targets and maintain brand standards.
  • Manage inventory levels and ensure the counter is fully stocked with Chanel products.
  • Develop and implement strategies to increase customer engagement and brand loyalty.
  • Coordinate with store management to optimize counter performance and address any operational issues.
  • Conduct regular training sessions to enhance team product knowledge and customer service skills.

Qualifications

  • Proven experience in retail management, preferably within the luxury beauty sector.
  • Strong leadership skills with the ability to inspire and manage a team effectively.
  • Excellent communication and interpersonal skills.
  • Ability to analyze sales data and develop actionable strategies.
  • Proficiency in inventory management and sales reporting.

Skills

Leadership and team management Customer service excellence Sales and performance analysis Inventory management Effective communication

Experience

Minimum of 3 years in a retail management role, preferably in the luxury beauty industry.

Education

Bachelor's degree in Business, Marketing, or a related field preferred.

Workplace

This position is based in New York, New York, USA, within easy reach of New York. Cerulean lists 486 open roles in New York, including 11 posted recently. The broader New York area accounts for 588 active listings on Cerulean, 13 of which are new. In USA as a whole, Cerulean currently features 2.192 open positions, with 66 posted this week.

Compensation

Competitive salary with performance-based incentives.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on Chanel products.

Culture

Chanel fosters a culture of innovation, creativity, and inclusivity. The company values diversity and encourages employees to bring their unique perspectives to the workplace. Chanel is dedicated to providing a supportive environment where talent can thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.