Chanel Counter Manager

Employment
Full-Time
Seniority
Supervisor
Posted
Jul 26, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel Counter Manager – Fragrance & Beauty Department in Jiangyin. Lead a prestige beauty counter and drive sales excellence.

Role & Responsibilities

  • Lead and manage daily operations of the fragrance and beauty counter
  • Supervise and mentor a team of beauty advisors and sales associates
  • Drive sales targets and achieve key performance indicators for the fragrance and beauty categories
  • Maintain optimal product presentation and visual merchandising standards
  • Manage inventory levels, stock rotation, and product ordering
  • Deliver exceptional customer service and build client relationships
  • Ensure compliance with Chanel brand standards and retail protocols
  • Conduct staff training on product knowledge and sales techniques
  • Report on counter performance metrics and market trends

Qualifications

  • 3+ years of experience in retail management or luxury beauty counter operations
  • Proven track record of meeting or exceeding sales targets
  • Strong leadership and team management capabilities
  • Fluency in Mandarin Chinese and English
  • Deep knowledge of fragrance and beauty products or categories
  • Excellent interpersonal and communication skills

Skills

Sales management Team leadership Product knowledge (fragrance and beauty) Inventory management Customer relationship management Visual merchandising Performance analysis Staff training and development

Experience

3-5 years of progressive retail or luxury beauty management experience, ideally within a prestige fragrance or beauty environment.

Education

High school diploma or equivalent; additional qualifications in retail management, hospitality, or business administration preferred.

Workplace

This position is based in Jiangyin, Jiangsu, China, within easy reach of Wuxi.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance & Beauty Manager», «Boutique Counter Lead», «Retail Fragrance Supervisor», «Beauty Department Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Counter Manager

Jiangyin, China

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