Chanel Fragrance and Beauty Counter Manager
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- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Jul 26, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel seeks Fragrance and Beauty Counter Manager in Jiangyin, Mainland China. Lead luxury retail team and drive sales excellence.
Role & Responsibilities
- Communicate brand culture and vision, integrating them seamlessly with customer service excellence
- Lead a sizable team to achieve targets, supporting each advisor in meeting individual performance objectives
- Collaborate with training partners to foster professional development and build talent pipeline for future leadership
- Ensure operational adherence to headquarters standards and protocols, maximizing store efficiency
- Direct the team in delivering distinctive, elevated service experiences that enhance customer loyalty and brand perception
Qualifications
- Outstanding leadership capabilities with strategic thinking and holistic team management approach
- Demonstrated ability to enhance team execution, collaboration, and customer service delivery
- Leading by example with strong alignment between values and actions, cultivating comprehensive team competencies
- Intellectual curiosity, adaptability, passion for learning, and sustained enthusiasm
- Genuine appreciation for art and the luxury sector, with refined aesthetic sensibility and deep category expertise
Skills
Experience
Experience in luxury retail management, ideally within fragrance and beauty categories. Proven track record of leading teams to achieve commercial targets whilst maintaining brand positioning. Background in omnichannel retail environments with demonstrated ability to drive customer loyalty and store performance.
Education
Secondary education minimum; diploma or degree in retail management, business administration, or related field preferred.
Workplace
This position is based in Jiangyin, Jiangsu, China, within easy reach of Wuxi.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance and Beauty Boutique Manager», «Beauty Counter Director», «Fragrance Department Supervisor», «Beauty Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.