Chanel Counter Manager (Cosmetics) — Taipei Area
Chanel is hiring a Counter Manager in New Taipei City to lead Taipei-area cosmetics counters, drive sales and deliver luxury client service.
Overview
Chanel is an independent French luxury house renowned for couture, ready-to-wear, accessories and beauty. As a globally revered brand, Chanel maintains an emphasis on craftsmanship, iconic design and exceptional client service across an extensive network of boutiques and counters worldwide.
Role & Responsibilities
- Lead day-to-day operations of cosmetics counters across the Taipei area, ensuring consistent delivery of Chanel’s luxury client experience.
- Drive sales performance and achieve KPIs through coaching, motivation and performance management of the counter team.
- Recruit, train and develop counter staff in product knowledge, clienteling techniques and service protocol.
- Implement visual merchandising and promotional directives in line with Chanel brand standards and local calendar events.
- Manage stock levels, merchandising resets, inventory controls and loss-prevention procedures.
- Build and maintain high-value client relationships through proactive clienteling, VIP servicing and local marketing initiatives.
- Prepare regular sales and activity reports; liaise with district/regional management to align local execution with corporate strategies.
Qualifications
- Proven leadership experience in luxury beauty or cosmetics retail, with responsibility for a multi-person team and multiple selling points.
- Demonstrable track record of meeting or exceeding sales targets within a high-end retail environment.
- Strong coaching ability with experience in recruitment, training and performance management.
- Excellent organizational skills, with experience managing stock, merchandising and retail reporting.
- Legal eligibility to work in Taiwan and availability to work flexible hours, including weekends and peak retail periods.
Skills
Experience
Typically 3+ years of progressive experience in beauty/cosmetics retail with at least 1–2 years in a supervisory or team-lead role for a luxury or premium brand.
Education
High school diploma or equivalent required; tertiary education in business, hospitality or cosmetology preferred.
Workplace
The successful candidate will be located in New Taipei City, New Taipei City, Taiwan, with easy access to Taipei. Cerulean currently advertises 123 open roles in Taiwan, including 4 added in the last 48 hours.
Culture
Chanel’s retail culture prioritizes impeccable client service, refined visual standards and rigorous product expertise. Employees operate within a structured, brand-led environment that values discretion, professionalism and continuous development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.