Chanel Counter Manager
- Location
- BaselBasel-LandschaftSwitzerland
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Jul 16, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Counter Manager in Basel, Switzerland. Lead luxury retail counter operations and drive sales performance in a prestigious beauty environment.
Role & Responsibilities
- Lead and mentor a team of retail associates to achieve sales targets and KPIs
- Ensure exceptional customer experience and brand representation at the counter
- Manage daily counter operations including stock rotation, ordering, and merchandising
- Monitor sales performance and implement corrective strategies
- Maintain compliance with Chanel's visual standards and operational procedures
- Train associates on product knowledge and sales techniques
Qualifications
- Minimum 3 years retail management experience in luxury sector
- Proficiency in German and English; French highly valued
- Strong leadership and team management skills
- Excellent understanding of luxury brand standards and customer expectations
Skills
Experience
Proven retail management experience in luxury beauty or fashion, with demonstrated ability to lead a counter team and drive sales performance.
Education
Secondary education required; retail management certification or equivalent training preferred.
Workplace
The role is situated in Basel, Basel-Landschaft, Switzerland.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Counter Lead», «Boutique Counter Supervisor», «Sales Counter Manager», «Retail Counter Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.