Chanel Cosmetics Specialist
Chanel is hiring a Beauty Advisor in Kuala Lumpur — deliver luxury beauty consultations, clienteling and sales for an iconic French house.
Overview
Chanel is an independent French luxury house renowned for haute couture, ready-to-wear, leather goods, fragrance and beauty. As an employer, the brand is recognised for its emphasis on craftsmanship, rigorous training, discreet client service and stewardship of an iconic heritage across a global retail network.
Role & Responsibilities
- Deliver personalised, high‑touch beauty consultations and make‑up/skincare services that reflect Chanel brand standards.
- Develop and maintain strong client relationships through proactive clienteling, appointment management and aftercare to drive repeat business.
- Achieve individual sales targets and contribute to store KPIs through persuasive selling and product recommendation of make‑up, skincare and fragrance ranges.
- Execute in‑store merchandising and visual directives to maintain a polished, brand‑consistent presentation of counters and displays.
- Manage point‑of‑sale transactions, returns and basic stock control, including replenishment and inventory accuracy.
- Participate in product training, team briefings and promotional events; provide feedback to management on client needs and market trends.
- Ensure compliance with hygiene, safety and regulatory standards for in‑store services and product sampling.
Qualifications
- Proven customer‑facing experience in beauty retail or cosmetics counters; luxury retail experience preferred.
- Demonstrable ability to meet or exceed sales targets through consultative selling and clienteling.
- Professional make‑up application and skincare consultation skills; certification or formal training is advantageous.
- Excellent interpersonal and communication skills with the ability to build rapport across diverse clientele.
- Flexible schedule availability to support retail hours, weekends and promotional periods.
Skills
Experience
Typically 1–2 years of retail or beauty counter experience; prior exposure to luxury or premium cosmetics brands is preferred.
Education
High school diploma or equivalent; professional cosmetology or beauty certifications are an asset.
Workplace
The successful candidate will be located in Kuala Lumpur, Kuala Lumpur, Malaysia. 71 luxury roles are listed in Kuala Lumpur on Cerulean, 2 posted in the last 48 hours. Cerulean currently advertises 145 open roles in Malaysia, including 2 added in the last 48 hours.
Culture
Chanel cultivates a culture of refinement, meticulous attention to detail and unwavering commitment to product excellence. The workplace emphasises professional development, brand education and a client‑centric ethos, where situational discretion and polished service define daily interactions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.