Chanel Collection Process Performance Coordinator

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Contribute to defining collection calendars in close collaboration with the Studio, Product Strategy and Orchestration teams, and Operations.
• Build realistic, shared and actionable calendars based on a 360-degree view of operational issues and constraints.
• Identify bottlenecks, anticipate risks and coordinate action plans to secure key deadlines.
• Implement and develop a shared calendar tool accessible to the different teams and partners.
• Communicate, facilitate and maintain collection calendars for Ready-to-Wear Operations and internal and external stakeholders.
• Coordinate a network of contacts across product categories to ensure the effective circulation of information.
• Ensure that processes are followed across product categories and support necessary changes.
• Build and manage the detailed schedule from sample receipt through the end of buying sessions.
• Ensure sample availability and organize Ready-to-Wear Operations working sessions, accounting for the constraints and priorities of other departments, particularly the Studio, Image and Showroom teams.
• Gather the needs and constraints of different teams to define the most appropriate operational scenarios.
• Track samples across product categories, including delivery rates, location, status, accessibility and availability at key collection stages.
• Establish the tracking and communication routines needed to provide teams with reliable, shared and up-to-date information.
• Ensure operational milestones are met, including identification and preparation of buying sessions.
• Ensure that the Studio's collection milestones are applied across product categories.
• Centralize Studio guidelines for each product category in line with Merchandising needs and development budgets.
• Ensure the proper preparation, sequencing and communication of related meetings.
• Identify improvement opportunities and help simplify ways of working.
• Work closely with Studio Coordination to secure timelines, ensure information is complete and support its adoption by teams.
• Define, implement and monitor collection performance indicators.
• Ensure the reliability, quality and availability of data required to monitor activity.
• Analyze performance, including collection milestone adherence, calendar compliance, sample availability and delivery rates, development progress, product data quality and the effectiveness of action plans.
• Produce reports, collection reviews and analyses to support decision-making.
• Identify risks, variances and improvement areas, then recommend corrective actions.
• Facilitate feedback and continuous improvement initiatives with teams.

Qualifications

• Higher education, complemented by significant experience of more than 5 years in product coordination, development, operations, supply chain or collection management, ideally in luxury and Ready-to-Wear.
• Strong understanding of the collection lifecycle and its operational challenges, from creation through production.
• Demonstrated experience building and managing complex calendars involving multiple stakeholders.
• Strong ability to work cross-functionally, build alignment and move initiatives forward in a demanding, fast-moving environment.
• Comfort with planning tools, performance indicators and data analysis.
• Rigor, strong organizational skills, foresight and a problem-solving mindset.
• Excellent communication and diplomacy, with the ability to adapt communication to varied stakeholders.
• Proficiency with IT tools, particularly Excel and PLM.
• Fluent written and spoken English and French.

Skills

Experience

More than 5 years in product coordination, development, operations, supply chain or collection management; experience building and managing complex calendars involving multiple stakeholders.

Education

Higher education.

Benefits

Career development, growth and varied career opportunities.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.