Chanel Client Marketing Manager

Employment
Full-Time
Seniority
Mid-Level
Posted
Jul 21, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Client Marketing Manager at CHANEL Frankfurt am Main — luxury boutique marketing role for fashion clients and brand engagement.

Role & Responsibilities

  • Develop and execute boutique-level marketing strategies to enhance brand visibility and client engagement within the Frankfurt market
  • Cultivate and manage relationships with high-net-worth clientele through personalized communications and exclusive event experiences
  • Coordinate in-boutique activations, seasonal campaigns, and product launches aligned with global CHANEL initiatives
  • Analyze client data and market trends to identify opportunities for revenue growth and client retention
  • Collaborate with visual merchandising and sales teams to ensure cohesive brand presentation and messaging

Qualifications

  • Proven experience in luxury brand marketing or luxury retail management
  • Strong understanding of high-end consumer behavior and clienteling practices
  • Excellent communication and interpersonal skills, particularly with affluent clientele
  • Proficiency in CRM systems and digital marketing platforms

Skills

Clienteling and relationship management Digital marketing and social media Event planning and coordination Data analysis and reporting CRM systems Multilingual communication

Experience

3–5 years of professional experience in luxury fashion marketing, retail management, or related client-facing roles

Education

Bachelor's degree in Marketing, Business Administration, Communications, or equivalent professional experience in luxury retail

Workplace

This position is based in Frankfurt am Main, Hesse, Germany.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Marketing Advisor», «Client Engagement Specialist», «Boutique Marketing Coordinator», «Luxury Brand Advocate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Client Marketing Manager

Frankfurt am Main, Germany

Continue to the application.