Chanel Client Marketing Intern

About Chanel

Chanel is an independent global luxury house renowned for couture, ready-to-wear, accessories, fragrance and beauty. As an employer, the brand combines artisanal savoir‑faire with contemporary creative direction, offering an international workplace where discretion, aesthetic rigour and client excellence are paramount.

Role & Responsibilities

• Support the client marketing team in planning and executing client acquisition and retention campaigns across boutique and digital channels.
• Manage and update client segmentation and CRM records, ensuring data quality and compliance with brand standards.
• Draft and localize client-facing communications, including emails, invitations and in‑store materials, in coordination with the boutiques.
• Produce campaign performance reports and basic quantitative analyses to inform optimisation recommendations.
• Coordinate logistics for client events and in‑store activations, liaising with boutiques, suppliers and internal stakeholders.
• Assist with creative briefs and content preparation for digital and POS usage, ensuring consistency with brand guidelines.
• Monitor campaign delivery and troubleshoot operational issues with cross‑functional teams.
• Perform administrative tasks to support daily team operations and maintain confidentiality of client information.

Qualifications

• Currently enrolled in a Bachelor's or Master's programme in Marketing, Business, Communications or related field.
• Strong organisational aptitude with meticulous attention to detail and the ability to manage competing priorities.
• Client-centric mindset with excellent interpersonal and written communication skills.
• Analytical curiosity and comfort with basic reporting and data manipulation.
• High degree of discretion and respect for client confidentiality.
• Availability to start in July and commit to the full internship period (typical duration negotiable).
• Previous internship experience in luxury, retail, or CRM is advantageous but not required.
• Proficiency in French is strongly preferred; professional working knowledge of English is desirable.

Skills

Experience

Internship-level role; candidates should be current students or recent graduates. Prior exposure to luxury goods, retail, clienteling or CRM through internships or part-time positions is advantageous but not mandatory.

Education

Enrolled in or recently graduated from a Bachelor's or Master's programme in Marketing, Business, Communications or equivalent.

Workplace

Culture

Chanel fosters a culture of craftsmanship, creative excellence and discretion. The workplace blends traditional atelier values with contemporary marketing practices, valuing collaboration, attention to detail and a deep respect for client experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.