Chanel Marketing Client Assistant
- Location
- ParisÎle-de-FranceFrance
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Mar 16, 2026
About Chanel
Chanel is an independent French maison synonymous with haute couture, ready‑to‑wear, accessories and beauty. Renowned for its heritage, craftsmanship and discreet luxury, the brand maintains a global retail network and a reputation for creative excellence. As an employer, Chanel is known for demanding standards, investment in employee development and a strong emphasis on client experience and brand stewardship.
Chanel seeks a Marketing Client Assistant for an alternance programme in Paris; CRM, retail, and event coordination experience preferred.
Role & Responsibilities
- Oversee customer loyalty programme administration, including vendor follow-up, new client integration, and monthly performance indicator tracking
- Conduct client analysis and segmentation; maintain and update customer databases including milestone date monitoring
- Manage and monitor digital tools for sales staff and clientele (iPads, iPhones); coordinate software updates and gather vendor feedback
- Assist in preparing team briefings and marketing communications regarding activity and client insights
- Conduct competitive intelligence on customer experience initiatives and cultural event trends
- Support event organization and execution, including vendor coordination, attendance tracking, invitation distribution, and guest list maintenance
- Collect qualitative client feedback from sales associates and recommend loyalty-enhancing actions
Qualifications
- Currently enrolled in a business school or university programme
- First professional experience in retail or marketing/CRM environments
- Strong analytical capabilities and attention to detail
- Excellent interpersonal skills and articulate communication
- Fluent English proficiency and proficient use of standard business software
- Demonstrated interest in fashion and luxury retail evolution
Skills
Experience
First professional experience in retail operations or marketing/CRM functions; demonstrated enthusiasm for luxury fashion retail environments.
Education
Current student at a business school or university
Workplace
This position is based in Paris, Île-de-France, France.
Benefits
Integration programme including company history and product education; retail knowledge development through exposure to multiple European regional departments; access to Young Talents community events for professional networking.
Culture
Chanel fosters a culture of artisanal excellence, discretion and creative rigor. Employees operate within a high‑standards, collaborative retail environment where attention to detail, client service and brand custodianship are paramount.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «CRM Coordinator», «Client Relations Associate», «Boutique Marketing Support», «Retail Marketing Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.