Chanel Client Marketing Assistant
Join Chanel in Paris as a Client Marketing Assistant. Enhance your career in luxury retail with this full-time opportunity starting in September 2026.
Overview
Chanel, a beacon of luxury and innovation, is renowned for its timeless elegance and pioneering spirit. As part of a global conglomerate with divisions in Fashion, Fragrance & Beauty, and Watches & Fine Jewelry, Chanel operates in over 110 countries. The company offers a decentralized and multinational environment, fostering personal and professional growth across its diverse workforce.
Role & Responsibilities
- Participate in the optimization of boutique results and operations.
- Support the customer loyalty program, including vendor follow-ups and new client integration.
- Prepare and animate clienteling workshops.
- Conduct customer analysis, including top clients and local segmentation.
- Manage and track client gift orders and stock.
- Assist in preparing team briefs and marketing activity updates.
- Analyze mystery shopper visits and customer satisfaction metrics.
- Manage digital tools for vendors and clients, ensuring updates and feedback collection.
- Conduct competitive analysis on customer experience.
- Assist in organizing events, including vendor coordination and budget tracking.
- Gather qualitative client feedback post-events and analyze ROI.
Qualifications
- Currently enrolled in a business school or university program.
- Previous experience in Retail or Marketing/CRM.
Skills
Experience
A first experience in Retail or Marketing/CRM is required.
Education
Currently pursuing a degree in business or a related field.
Workplace
This position is based in Paris, Île-de-France, France. Cerulean lists 3.323 open roles in Paris, including 64 posted recently. The broader Île-de-France area accounts for 3.740 active listings on Cerulean, 97 of which are new. In France as a whole, Cerulean currently features 4.294 open positions, with 122 posted this week.
Benefits
Chanel offers an integration program, including training in the brand's history and products, opportunities to deepen retail knowledge, and participation in a Young Talent Community for professional networking.
Culture
Chanel values diversity and is committed to providing equal opportunities for all candidates. The company fosters a rich, inclusive environment where the uniqueness of each individual contributes to the strength of the team.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.