Chanel Client Marketing Assistant (Internship)
Chanel — Client Marketing Assistant (Internship) in Paris. Support boutique clienteling, CRM and in-store events for the fashion boutique.
Overview
Chanel is an independent French luxury house renowned for haute couture, ready-to-wear, accessories, jewelry and fragrances. As an employer, Chanel emphasises artisanal craftsmanship, creative excellence and discreet, white-glove client service across a global network of boutiques and ateliers. Career development commonly includes structured training, cross-functional exposure and mobility within luxury retail and corporate functions.
Role & Responsibilities
- Support boutique client marketing and clienteling activities: prepare client communications, invitations and personalised outreach for VIP and regular clients.
- Maintain and update the boutique client database with accurate contact details, preferences, purchase history and event attendance.
- Assist in the coordination and operational delivery of in-store client events, private appointments and trunk shows, liaising with boutique sales teams and external vendors as needed.
- Prepare client dossiers, personalized follow-ups and gifting logistics to ensure consistent high-touch service.
- Produce basic CRM reports and sales follow-ups to inform boutique initiatives and client reactivation campaigns.
- Collaborate with merchandising and visual teams to ensure key client segments are informed of product launches and exclusive allocations.
- Ensure strict adherence to confidentiality and data protection standards in all client-facing processes.
- Contribute to ad-hoc marketing projects and administrative tasks to support boutique goals.
Qualifications
- Currently enrolled in or recently graduated from a Bachelor's or Master's programme in Marketing, Luxury Management, Business or a related discipline.
- Previous internship or work experience in retail, hospitality or a client-facing role, preferably within luxury or premium brands.
- Strong organisational skills with meticulous attention to detail and the ability to manage multiple priorities in a fast-paced boutique environment.
- Excellent interpersonal and written communication skills, with a polished, client-focused demeanour and professional discretion.
- Proactive team player with a service-oriented mindset and strong cultural fit for luxury retail standards.
Skills
Experience
Internship-level role. Prior internship or part-time experience in retail, hospitality or client services is preferred, ideally in the luxury sector; familiarity with boutique operations and clienteling is an advantage.
Education
Enrolled in or recently completed a Bachelor's or Master's degree in Marketing, Luxury Management, Business administration or a related field.
Workplace
The successful candidate will be located in Paris, Île-de-France, France. 3.336 luxury roles are listed in Paris on Cerulean, 108 posted in the last 48 hours. Across the Île-de-France region, Cerulean lists 3.748 open positions — 120 listed in the past two days. Cerulean currently advertises 4.302 open roles in France, including 148 added in the last 48 hours.
Culture
Chanel fosters a culture of craftsmanship, discretion and creative excellence, where attention to detail and refined client service are paramount. The workplace blends heritage-driven standards with a collaborative, boutique-oriented environment that values learning and internal mobility.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.