Chanel Client Insights and Analytics Lead

Closed The candidacy window for this position at Chanel has closed.

While this position is no longer receiving submissions as of March 18, 2026, Chanel presents 1,502 alternative opportunities for your consideration.

Continue Your Search

We invite you to review more currently available roles:

Location
Employment Full-Time
Seniority Lead
Posted Mar 4, 2026

Chanel seeks a Client Insights and Analytics Lead in London, UK, to drive data-driven strategies and enhance customer engagement in the luxury fashion sector.

Overview

Chanel is a prestigious luxury fashion house renowned for its timeless elegance and innovative designs. As part of the global luxury conglomerate, Chanel offers a dynamic and inspiring work environment that fosters creativity and excellence. The brand is committed to maintaining its legacy while continuously evolving to meet the demands of the modern luxury consumer.

Role & Responsibilities

  • Lead the development and execution of client insights and analytics strategies for the UK region.
  • Analyze consumer data to identify trends and opportunities for enhancing customer engagement.
  • Collaborate with cross-functional teams to integrate insights into marketing and sales strategies.
  • Develop and maintain dashboards and reports to track key performance indicators.
  • Provide actionable recommendations to senior management based on data analysis.
  • Ensure data integrity and accuracy in all reporting and analysis activities.

Qualifications

  • Bachelor's degree in Business, Marketing, Data Science, or a related field.
  • Proven experience in client insights and analytics within the luxury fashion industry.
  • Strong understanding of data analysis tools and techniques.

Skills

Expertise in data analytics and visualization tools such as Tableau, Power BI, or similar. Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Ability to work collaboratively in a fast-paced environment.

Experience

A minimum of 5 years of experience in client insights and analytics, preferably within the luxury fashion sector.

Education

Bachelor's degree in Business, Marketing, Data Science, or a related field.

Workplace

The successful candidate will be located in London, England, UK. 455 luxury roles are listed in London on Cerulean, 7 posted in the last 48 hours. Across the England region, Cerulean lists 571 open positions — 8 listed in the past two days. Cerulean currently advertises 608 open roles in UK, including 10 added in the last 48 hours.

Benefits

Competitive benefits package including health insurance, retirement plans, and exclusive employee discounts.

Culture

Chanel fosters a culture of innovation and excellence, encouraging employees to push boundaries while upholding the brand's heritage of luxury and sophistication. The work environment is collaborative and dynamic, with a focus on personal and professional growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.