Chanel Client Experience Project Assistant
Join Chanel in Paris as a Client Experience Project Assistant in the Watches and Jewelry division. Enhance client experiences and support market initiatives.
Overview
Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As a part of the esteemed Chanel group, the brand offers a dynamic work environment that values diversity and encourages creativity. Chanel's commitment to excellence extends to its employees, fostering a culture of growth and development.
Role & Responsibilities
- Support various markets in orchestrating and deploying services to enhance the Client Experience, including defining roadmaps, monitoring schedules, engaging boutiques, and tracking project performance.
- Conduct competitive analysis of innovative and inspiring client experience initiatives to inform new briefs and market strategies.
- Participate in the development of briefs for the Artistic Direction, focusing on new initiatives to improve client experience across channels while respecting brand DNA and image.
- Coordinate market activities by animating the Client Experience community, collecting local needs, onboarding new topics, sharing best practices, and highlighting successes.
Qualifications
- Currently pursuing a Master's degree in Business, Marketing, or Communication.
- Minimum of 6 months of internship or apprenticeship experience.
Skills
Experience
A minimum of 6 months of relevant internship or apprenticeship experience is required.
Education
Pursuing a Master's degree in Business, Marketing, or Communication.
Workplace
The successful candidate will be located in Paris, Île-de-France, France. 3.293 luxury roles are listed in Paris on Cerulean, 64 posted in the last 48 hours. Across the Île-de-France region, Cerulean lists 3.707 open positions — 94 listed in the past two days. Cerulean currently advertises 4.253 open roles in France, including 115 added in the last 48 hours.
Benefits
Chanel values diversity in all its forms and offers a rich environment for personal and professional growth.
Culture
Chanel fosters a culture of inclusivity and innovation, where the uniqueness of each individual contributes to the richness of the team. The company encourages continuous improvement and values diplomacy and teamwork.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.