Chanel Client Experience Assistant — Haute Couture (Internship)
Closed The candidacy window for this position at Chanel has closed.
While this position is no longer receiving submissions as of March 26, 2026, Chanel presents 1,546 alternative opportunities for your consideration.
Continue Your Search
We invite you to review more currently available roles:
Chanel seeks a Client Experience Assistant (Internship) for Haute Couture in Paris — start September 2026. Support VIP client relations and couture salon operations.
Overview
Chanel is an independent French luxury house renowned for its haute couture, ready-to-wear, accessories and fragrance divisions. As an employer, the brand is associated with exceptional craftsmanship, discreet client service and a culture that prizes creativity, timeless elegance and meticulous attention to detail across ateliers, salons and corporate teams.
Role & Responsibilities
- Support the Haute Couture client experience team in daily operations and VIP client servicing.
- Coordinate and manage appointments, fittings and client visits in the couture salon, ensuring a seamless in-person experience.
- Prepare client dossiers, catalogues and presentation materials ahead of appointments and private viewings.
- Update and maintain client records in the CRM and ensure prompt follow-up on client requests and action items.
- Liaise with ateliers, production and logistics to confirm availability, delivery timelines and bespoke requests.
- Assist with organisation and on-site support for exclusive events, private viewings and trunk shows.
- Draft professional client communications (invitations, confirmations and follow-up messages) under supervision.
- Produce concise reports and post-visit summaries for senior client advisors and management.
- Maintain strict confidentiality and deliver service that reflects haute couture standards.
Qualifications
- Currently enrolled in a Bachelor's or Master's programme in fashion, luxury management, communications, marketing or a related discipline.
- Strong written and oral communication skills with a refined, client-focused demeanour.
- Excellent organisational skills and meticulous attention to detail.
- High discretion, professionalism and respect for client confidentiality.
- Availability to work flexible hours, including occasional evenings for events or fittings.
- Demonstrated interest in haute couture and luxury fashion.
Skills
Experience
Internship candidates should ideally have prior client-facing experience—such as a retail or concierge internship—or one year of work in luxury retail, client relations or fashion environments; previous exposure to couture or bespoke services is an advantage.
Education
Currently enrolled in a Bachelor's or Master's programme in fashion, luxury management, communications, marketing or a related field.
Workplace
This position is based in Paris, Île-de-France, France. Cerulean lists 3.336 open roles in Paris, including 108 posted recently. The broader Île-de-France area accounts for 3.748 active listings on Cerulean, 120 of which are new. In France as a whole, Cerulean currently features 4.302 open positions, with 148 posted this week.
Culture
Chanel cultivates a workplace that blends artisanal excellence with refined client service. Teams operate with high standards of discretion, collaboration and attention to detail, offering immersion in craftsmanship and intimate client relationships within a storied luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.