Chanel Client Engagement Intern
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 6, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Client Engagement Internship in Milan — support luxury clienteling and relationship management.
Role & Responsibilities
- Support the client engagement team in managing client relationships and communication
- Assist in organizing and coordinating client events and activities
- Contribute to the development and implementation of client loyalty initiatives
- Help maintain and update client databases and CRM systems
- Support the creation of personalized client experiences and follow-up communications
Qualifications
- Currently enrolled in or recently graduated from a relevant university program (Business, Marketing, Communications, or similar)
- Fluency in Italian and English
- Strong organizational and time management skills
- Excellent interpersonal and communication abilities
- Demonstrated interest in luxury retail and client relations
Skills
Experience
Internship or entry-level experience in client services, retail, or hospitality preferred but not required.
Education
Currently enrolled in or recently completed a university degree in Business, Marketing, Communications, Hospitality, or related field.
Workplace
This position is based in Milan, Lombardy, Italy.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Intern», «Client Services Intern», «Clienteling Associate Intern», «Customer Engagement Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.