Chanel Client Engagement and Development Specialist
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 16, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel internship in Milan: Client Engagement and Development role in Fashion and Watch Jewelry sectors.
Role & Responsibilities
- Assist in identifying and engaging high-value clients across fashion and watch/jewelry product lines
- Support the development and execution of client engagement programs and initiatives
- Maintain and update client relationship records and databases
- Coordinate client communications, events, and personalized experiences
- Contribute to market research and client feedback analysis
- Support marketing and promotional campaigns targeting key client segments
Qualifications
- Enrolled in or recent graduate of a fashion, business, marketing, or related discipline
- Strong communication and interpersonal skills
- Demonstrated interest in luxury brand management and client relationship dynamics
- Ability to work collaboratively within a fast-paced, detail-oriented environment
Skills
Experience
No prior professional experience required; academic coursework or internship experience in fashion, marketing, or client services preferred.
Education
Currently pursuing or recently completed a degree in Fashion, Business Administration, Marketing, Communications, or a related field.
Workplace
This position is based in Milan, Lombardy, Italy.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Associate», «Client Development Coordinator», «Customer Engagement Associate», «Client Liaison Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.