Chanel Manager, Client Development
- Location
- San DiegoCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $87,500–130,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 12, 2026
About Chanel
Chanel is an independent French maison celebrated for its haute couture, ready-to-wear, fine jewelry, watches and beauty lines. The house is globally recognized for craftsmanship, timeless design and a rigorous approach to client service; as an employer it emphasizes craftsmanship, brand stewardship and high standards of personalised luxury hospitality.
Chanel Manager, Client Development in San Diego, CA — lead boutique team and drive client development for luxury retail.
Role & Responsibilities
- Coach and inspire the sales team on the boutique floor to consistently deliver elevated client experiences aligned with Chanel's luxury service standards
- Foster a positive, inclusive working environment that emphasizes feedback, mutual respect, diversity, and collaborative teamwork
- Provide comprehensive initial and ongoing training for all team members, covering Chanel savoir faire, product knowledge, and service delivery protocols
- Lead the team with agility and resilience, continuously refining operations based on key performance indicators and lessons learned
- Develop the client base through strategic community involvement, partnerships with high-profile local businesses, and hosting social and seasonal events
- Represent Chanel in the market and uphold boutique image and operational standards
- Equip the Boutique Director with critical business intelligence and reporting
Qualifications
- Minimum 5 years of related retail or luxury goods experience
- Proven people leadership and team development experience
- Passion for client experience and building meaningful connections
- Strong understanding of Chanel's heritage, product offerings, and brand values
- Ability to work flexible schedules including late evenings, weekends, and select holidays
- Ability to lift 15 lbs regularly
Skills
Experience
Minimum 5 years of related experience in retail management, luxury goods, or client-focused environments, with demonstrated success in team leadership and driving business results.
Education
Bachelor's degree preferred.
Workplace
This position is based in San Diego, California, USA.
Compensation
The base compensation for this position ranges from USD 87,500 to USD 130,000 per annum.
Benefits
Wellbeing resources including dedicated paid wellbeing days and wellbeing fund; family and caregiving benefits (parental leave, fertility support, MilkStork, Care.com membership); generous paid time off (vacation, holiday, sick, volunteer days); 401(k) and incentives; comprehensive healthcare (medical, dental, vision, MDLIVE virtual care, One Medical, FSA/HSA, EAP); life insurance, accidental death and dismemberment, short-term and long-term disability, Health Advocate, international business travel accident and medical coverage, commuter transit and parking benefits.
Culture
Chanel fosters a culture of meticulous attention to detail, discretion and elevated client service rooted in French maison traditions. The workplace privileges creative excellence, professional development and a collaborative approach to delivering bespoke luxury experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Development Supervisor», «Boutique Manager, Client Relations», «Client Experience Manager», «Retail Development Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.