Chanel Manager, Client Development
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $87,500–130,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Mar 4, 2026
About Chanel
Chanel is a prestigious luxury fashion house renowned for its timeless elegance and innovative designs. As part of the global luxury conglomerate, Chanel offers unparalleled opportunities for career growth and development within the fashion industry. The brand is committed to fostering a dynamic and inclusive work environment that encourages creativity and excellence.
Manager, Client Development at Chanel in New York, NY. Lead retail team and drive boutique performance. $87,500–$130,000 annually.
Role & Responsibilities
- Coach and inspire the team to deliver elevated client experiences through consistent selling floor engagement and mentorship
- Foster a positive, inclusive working environment that emphasizes feedback, diversity, mutual respect, and collaborative teamwork
- Provide comprehensive initial and ongoing training in Chanel savoir faire, product expertise, and service delivery excellence
- Lead the team with agility and resilience, continuously improving operations and performance based on key performance indicators and insights gained
- Represent Chanel in the local market by developing the client base through community partnerships, high-profile business relationships, and social and seasonal events
- Ensure boutique image, operational standards, and service excellence standards are consistently upheld to drive business results
Qualifications
- Minimum 5 years of related retail management or client development experience
- Demonstrated ability to thrive in a team environment and work collaboratively across departments
- Deep understanding of and genuine passion for client experience and premium service delivery
- Excellent communication skills across all levels of the organization
- Passion for Chanel's heritage, brand values, product offerings, and commitment to social and cultural initiatives
- Bachelor's degree preferred
- Ability to lift 15 pounds regularly
Skills
Experience
Minimum 5 years of related retail management experience, ideally within luxury fashion or high-end boutique environments. Prior experience leading and coaching retail teams, driving client engagement, and managing boutique operations is essential.
Education
Bachelor's degree preferred; relevant retail or luxury hospitality management experience may substitute.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 87,500 to USD 130,000 per annum.
Benefits
Wellbeing resources including dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund; family and caregiving benefits (parental leave, fertility support, MilkStork, Care.com membership); generous paid time off policies including vacation, holiday, sick, and volunteer days; 401(k) and incentive programs; robust healthcare offerings (medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, Employee Assistance Program); life insurance, accidental death and dismemberment, short-term and long-term disability, Health Advocate, international business travel accident and medical insurance, commuter transit and parking benefits.
Culture
Chanel fosters a culture of innovation and creativity, encouraging employees to push boundaries and redefine luxury. The company values diversity and inclusivity, creating a supportive environment where all employees can thrive.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relationship Manager», «Boutique Development Manager», «Client Advisor Manager», «Business Development Manager», «Clienteling Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.