- Location
- 100 Highland Park Village (View map)Dallas, TX 75205USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $92,400–128,500/year
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 20, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
CHANEL is seeking a Client Development Manager in Dallas to lead and develop a diverse boutique team, drive business results, elevate client experiences and represent the House in the local market. The role requires at least five years of related experience, a flexible schedule that includes late nights, weekends and some holidays, and an in-store presence; the anticipated annual base salary is $92,400–$128,500, with variable pay potentially offered.
Role & Responsibilities
- Coach and inspire the team on the selling floor to deliver an elevated client experience.
- Foster a positive working environment and a feedback culture that encourages diversity, mutual respect and teamwork.
- Provide initial and ongoing training and development for team members, including CHANEL savoir-faire, product knowledge and service delivery.
- Lead the team with agility and resilience, using key performance indicators and lessons learned to drive continuous improvement.
- Represent CHANEL in the market and develop the client base through community involvement, partnerships with local high-profile businesses, and social and seasonal events.
- Equip the Boutique Director with critical business knowledge.
- Manage and develop a diverse team while driving business results.
- Maintain the boutique image and operational standards through an in-store presence.
Qualifications
- Ability to thrive in a team environment and work collaboratively.
- Understanding of and passion for client experience.
- Excellent communication skills.
- Foreign language skills preferred but not required.
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
- Curiosity and desire to learn and grow professionally within the world of CHANEL.
- Ability to lift 15 lb.
- Flexible schedule with the ability to work late nights, weekends and some holidays.
- Ability to work in-store to develop and coach teams, uphold boutique image and operational standards, and deliver elevated client service to drive business results.
Skills
Experience
Minimum 5 years of related experience
Education
Bachelor’s degree preferred
Workplace
The successful candidate will be located in Dallas, Texas, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 92,400 to USD 128,500 per annum.
Benefits
Wellbeing resources, including dedicated paid Wellbeing Days in Retail and a Wellbeing fund; family and caregiving benefits, including parental leave, fertility support, MilkStork and Care.com Membership; paid vacation, holiday, sick and volunteer days; 401(k) and other incentives; medical, dental and vision coverage, MDLIVE virtual care, One Medical, Flexible Spending Accounts for health care and dependent care, Health Savings Account and Employee Assistance Program; life insurance, Accidental Death & Dismemberment, short- and long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking. Eligible employees may also access career and leadership development programs, employee resource groups, annual volunteer time through CHANEL Community, and matching for donations to select charitable organizations.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relationship Manager», «Client Engagement Manager», «Client Experience Manager», «Client Development Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.