Chanel Client Analytics Professional

Employment
Full-Time
Seniority
Mid-Level
Posted
Jul 15, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel seeks a Client Analytics Professional in Seoul to develop data-driven strategies and deliver client intelligence insights.

Role & Responsibilities

  • Design and execute advanced analytics projects to support clienteling and customer segmentation initiatives
  • Develop dashboards and reporting frameworks to monitor key performance indicators and business metrics
  • Collaborate with retail and marketing teams to translate business requirements into analytical solutions
  • Conduct deep-dive analyses on client behavior, purchasing patterns, and market trends
  • Present data-driven insights and recommendations to senior leadership and cross-functional stakeholders

Qualifications

  • Advanced proficiency in data analytics platforms and business intelligence tools
  • Strong statistical and quantitative analysis skills
  • Demonstrated experience with large datasets and SQL or similar database query languages
  • Excellent data visualization and presentation capabilities
  • Understanding of luxury retail dynamics and client segmentation principles

Skills

SQL Business Intelligence (BI) tools Data visualization (Power BI, Tableau, or equivalent) Statistical analysis Python or R Excel (advanced) CRM platforms

Experience

5–8 years of professional experience in analytics, data science, business intelligence, or related quantitative roles, preferably within luxury retail, high-end hospitality, or similar client-centric environments.

Education

Bachelor's degree in Mathematics, Statistics, Computer Science, Economics, Business Administration, or a related quantitative discipline. Advanced certifications (e.g., Google Analytics, Microsoft Certified Data Analyst) are advantageous.

Workplace

The role is situated in Seoul, Seoul, South Korea.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Analytics Specialist», «Client Insights Manager», «Data Analyst», «Customer Intelligence Officer», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Client Analytics Professional

Seoul, South Korea

Continue to the application.