Chanel Client Advisor
Chanel — Fashion Advisor in Seoul: deliver personalised luxury service, styling and sales in a flagship boutique role.
Overview
Chanel is an iconic French maison renowned for haute couture, ready-to-wear, leather goods, accessories and beauty. Privately held and globally distributed, the brand emphasizes artisanal craft, timeless elegance and a rigorous client-first approach. As an employer, Chanel seeks professionals who combine refined service sensibilities with deep product knowledge and brand stewardship.
Role & Responsibilities
- Deliver exceptional, personalised client service and build long-term relationships through proactive clienteling and follow-up.
- Provide expert styling advice and product consultations tailored to each client's tastes and needs.
- Achieve and exceed individual and boutique sales targets while maintaining a high conversion rate and average transaction value.
- Maintain exacting standards of visual merchandising to present product and store environment in accordance with Chanel guidelines.
- Operate point-of-sale systems, process transactions, and ensure accurate record‑keeping within the CRM and inventory systems.
- Manage stock levels, conduct regular inventory checks, and coordinate with store management on replenishment and transfers.
- Support boutique events, trunk shows and VIP appointments, collaborating with the wider store and regional teams.
- Uphold brand integrity in every client interaction, including after-sales service, repairs and exchanges.
Qualifications
- Proven experience in luxury retail or premium fashion sales, with a demonstrable record of achieving sales targets.
- Outstanding interpersonal skills, discretion and the ability to cultivate high-net-worth client relationships.
- Strong visual sensibility and attention to detail in merchandising and presentation.
- Proficiency with POS systems and basic CRM usage; comfort with digital appointment and clienteling tools.
- Flexibility to work retail hours, including weekends and evenings; ability to travel locally for client appointments when required.
- High school diploma required; tertiary qualification in fashion, retail management or related discipline preferred.
Skills
Experience
Typically 2+ years of client-facing experience within luxury or premium fashion retail, with evidence of consistent target attainment and high-calibre client care.
Education
High school diploma required; degree or vocational qualification in fashion, retail, business or a related field preferred.
Workplace
This position is based in Seoul, Seoul, South Korea. Cerulean lists 567 open roles in Seoul, including 9 posted recently. In South Korea as a whole, Cerulean currently features 693 open positions, with 10 posted this week.
Culture
The workplace reflects Chanel’s commitment to craftsmanship, discretion and impeccable client service. Teams operate in a highly collaborative, detail-oriented environment that values professionalism, continuous product education and an elevated retail experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.