Chanel Client Advisor — Ready-to-Wear
About Chanel
Chanel is an iconic Parisian maison renowned for haute couture, ready-to-wear, accessories and beauty. As an independent luxury house, Chanel combines artisanal savoir-faire with global retail operations; employees join a brand celebrated for craftsmanship, discretion and a strong client-centric culture.
Chanel in Paris seeks a Fashion Sales Advisor (CDD) at 31 Rue Cambon — deliver exceptional client service and drive sales for the maison.
Role & Responsibilities
- Deliver exceptional, personalised client service and develop long-term client relationships through proactive clienteling and follow-up.
- Achieve and exceed individual and boutique sales targets while maximising average transaction value and conversion rates.
- Present and advise clients on the fashion collection with authoritative product knowledge and styling expertise.
- Maintain boutique visual and merchandising standards consistent with Chanel brand directives and seasonal directives.
- Manage stock operations, including inventory control, receiving, replenishment and housekeeping of the sales floor.
- Coordinate client appointments and private viewings; support after-sales service and client records maintenance.
- Operate point-of-sale systems, process transactions accurately and follow cash-handling and loss-prevention procedures.
- Collaborate with the boutique team to share market feedback, participate in training and contribute to peak selling initiatives.
Qualifications
- Proven aptitude for luxury client service with polished interpersonal skills and a professional presentation.
- Strong commercial orientation with demonstrable ability to meet sales targets and convert high-value clients.
- Excellent knowledge of fashion product categories and an aptitude for visual merchandising.
- Availability for retail hours including evenings, weekends and peak seasonal periods; eligible to work in France.
- Fluent French; proficiency in English is highly desirable.
- Comfortable using POS systems and maintaining accurate client records.
Skills
Experience
Minimum 2 years' experience in luxury retail, high-end fashion or a premium boutique environment with a proven sales track record and client relationship management.
Education
High school diploma or equivalent; vocational training in fashion, retail or sales preferred.
Workplace
This position is based in Paris, Île-de-France, France.
Culture
The workplace emphasises refinement, discretion and meticulous attention to detail typical of a leading luxury house. Teams operate collaboratively in a client-focused environment where craftsmanship, personal development and brand stewardship are valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fashion Sales Advisor», «Sales Advisor», «Boutique Sales Consultant», «Luxury Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.