Chanel Client Advisor

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Location
ParisÎle-de-FranceFrance
Employment
Full-Time
Seniority
Mid-Level
Posted
Mar 16, 2026

About Chanel

Chanel is a Paris-based, privately owned maison renowned for its couture, ready-to-wear, leather goods, fine jewellery, watches, fragrances and beauty. The brand is celebrated for artisanal craftsmanship, timeless design and rigorous standards of service and discretion; it offers long-term career paths and specialist retail training within an international luxury network.

Chanel Paris is hiring a Sales Advisor for the 19 Cambon boutique. Permanent role delivering luxury client service and meeting retail targets.

Role & Responsibilities

  • Deliver exemplary, personalized client service and develop lasting relationships through proactive clienteling and after-sales care.
  • Achieve and exceed individual and boutique sales targets while executing store promotional initiatives and private client events.
  • Maintain impeccable boutique presentation and merchandising to Chanel visual standards, including window and floor displays.
  • Manage transactions, POS procedures, stock movements and inventory reconciliation with accuracy and confidentiality.
  • Keep comprehensive client records and follow up on leads using the boutique CRM; prepare sales reports and pass insights to management.
  • Participate in product training and brand initiatives to deepen product knowledge across couture, leather goods, accessories and beauty.

Qualifications

  • Professional demeanour with strong customer‑facing communication skills and a client-first mindset.
  • Fluency in French; professional command of English strongly preferred for interacting with international clientele.
  • Proven ability to work to high standards of discretion and luxury service etiquette.
  • Availability to work flexibly, including evenings and weekends, in line with boutique opening hours.

Skills

Luxury client relationship management Clienteling and after-sales service Visual merchandising and boutique presentation Sales target management and KPI delivery Cash handling and POS operations Inventory control and stock management Product knowledge across fashion, leather goods and beauty

Experience

Previous experience in luxury retail or high-end boutiques is required; typically 2+ years in a client-facing sales role demonstrating consistent sales performance and client development.

Education

High school diploma or equivalent; vocational training in fashion, retail or luxury hospitality preferred.

Workplace

This position is based in Paris, Île-de-France, France.

Culture

Chanel fosters a culture of excellence, refinement and respect for craftsmanship. The workplace emphasizes discretion, individualized client service and continuous professional development within a heritage-driven, creative environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Boutique Sales Advisor», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.