Chanel Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Jun 18, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel seeks a Client Advisor for Orlebar Brown in Los Cabos, Mexico to deliver luxury retail service and personalized styling guidance.

Role & Responsibilities

  • Deliver personalized client consultation and styling guidance tailored to individual preferences and occasions
  • Maintain comprehensive knowledge of Orlebar Brown collections, product features, and the brand's heritage in British luxury beachwear
  • Manage client transactions with professionalism and discretion, ensuring seamless payment processing
  • Build and maintain relationships with clientele to encourage repeat visits and brand loyalty
  • Maintain visual merchandising standards and ensure the retail environment reflects brand positioning
  • Collaborate with store management on inventory awareness and stock maintenance

Qualifications

  • Proven retail or luxury sales experience
  • Demonstrated ability to engage affluent clientele with sophistication and discretion
  • Strong interpersonal and communication skills
  • Understanding of luxury retail standards and client service excellence
  • Ability to work collaboratively within a team environment

Skills

Client relationship management Luxury retail sales Product knowledge Point-of-sale systems Visual merchandising awareness Bilingual communication (preferred)

Experience

Prior experience in luxury retail, designer fashion, or high-end hospitality is advantageous; demonstrated success in a client-facing luxury environment required.

Education

High school diploma or equivalent; additional education in fashion, business, or hospitality is a plus.

Workplace

This position is based in Los Cabos, Baja California Sur, Mexico.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Client Associate», «Retail Associate», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Client Advisor

Los Cabos, Mexico

Continue to the application.