Chanel Client Advisor
- Employment
- Contract
- Seniority
- Entry-Level
- Posted
- Mar 16, 2026
About Chanel
Chanel is an iconic French luxury house renowned for haute couture, ready‑to‑wear, leather goods, accessories, fragrance and beauty. As an independent, privately held maison, Chanel is globally recognised for its uncompromising standards of craftsmanship, heritage-led creativity and discreet, highly personalised client service; boutiques such as New Bond Street reflect the brand’s emphasis on exceptional client experiences and meticulous presentation.
Chanel London seeks a Fixed Term Contract Fashion Advisor at New Bond Street — deliver bespoke client service and drive luxury sales in a flagship boutique.
Role & Responsibilities
- Deliver outstanding, bespoke client service to high‑net‑worth and local customers, managing appointments and in‑store consultations with discretion and professionalism.
- Prospect, nurture and convert client relationships through active clienteling and CRM activity to achieve individual and store sales targets and KPIs.
- Maintain expert product knowledge across ready‑to‑wear, accessories, leather goods and beauty; advise clients on styling, fit and product provenance.
- Operate point‑of‑sale systems accurately, complete transactions, process repairs/alterations and ensure meticulous after‑sales follow‑up.
- Ensure boutique presentation and visual merchandising meet Chanel standards; manage stockroom organisation, replenishment and loss‑prevention procedures.
- Support in‑store events, trunk shows and private appointments; collaborate with the boutique team to share market intelligence and client feedback.
Qualifications
- Proven ability to build and sustain relationships with discerning clients; polished personal presentation and professional demeanour.
- Strong sales orientation with a demonstrable track record of meeting or exceeding targets in a retail or client‑facing role.
- Excellent communication and interpersonal skills; tact, discretion and cultural sensitivity when dealing with high‑value clients.
- Numerical accuracy and experience handling cash and card transactions; trustworthy with confidential client information.
- Availability to work retail hours including evenings, weekends and during peak seasons as required by the boutique.
Skills
Experience
Typically 1–2 years of direct retail or luxury client‑facing experience is required; prior exposure to a premium or couture environment and experience with high‑net‑worth clients is strongly preferred.
Education
High school diploma or equivalent; tertiary education in fashion, retail management or a related discipline is advantageous but not mandatory.
Workplace
The role is situated in London, England, UK.
Culture
Chanel boutiques cultivate a culture of refined professionalism where discretion, craftsmanship and client focus are central. Teams operate with high standards of presentation and service, supported by structured training and a collaborative boutique environment that emphasises continuous development and brand stewardship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fashion Advisor», «Sales Advisor», «Style Advisor», «Boutique Consultant», «Luxury Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.