Chanel Client Advisor

Location
Employment Full-time
Seniority Mid-Level
Posted Nov 3, 2025

Join Chanel in London as a Client Advisor. This full-time role at Harrods involves enhancing brand presence in the Watch & Fine Jewellery sector. Ideal for those with a strong network and sales experience.

Overview

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel offers a dynamic and inclusive work environment that values diversity and creativity. The brand is committed to fostering personal and professional growth, ensuring that employees are integral to its long-term success.

Role & Responsibilities

  • Act as a brand ambassador to enhance Chanel's presence in the Watch & Fine Jewellery sector.
  • Identify and engage potential clients to expand brand awareness and product appreciation.
  • Collaborate with the Fashion Division to convert existing Chanel clientele to the Watch & Fine Jewellery line.
  • Contribute to operational and administrative tasks to support boutique operations.
  • Develop and implement strategies to attract VIP clients to the Bond Street Jewellery Flagship.
  • Provide exceptional customer service and nurture client relationships.
  • Maintain comprehensive knowledge of Chanel products and the wider market.

Qualifications

  • Integrity and professionalism in all interactions.
  • Global perspective with the ability to relate to diverse cultures.
  • Established network of high-net-worth individuals.
  • Proven track record in client relationship management.

Skills

Strong interpersonal and communication skills. Entrepreneurial mindset with strategic and spontaneous problem-solving abilities. Cultural curiosity and awareness. Team collaboration and contribution.

Experience

Demonstrated experience in a sales team within the Watch & Fine Jewellery industry.

Workplace

The role is situated in London, England, UK. There are currently 435 open positions in London on Cerulean, with 17 added recently. Within England, Cerulean currently features 543 open roles, including 18 recent additions. Across UK, Cerulean lists 570 open roles — 19 of them newly added.

Benefits

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, and retail discounts. Employees also have access to mental wellbeing support, arts and culture discounts, and exclusive Chanel product discounts. Recognition programs reward service milestones with additional holidays and vouchers.

Culture

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The brand values the unique perspectives and experiences of its employees, enhancing team diversity and effectiveness.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.