Chanel Client Advisor Assistant
Chanel — Seoul: Fashion Advisor Assistant role supporting boutique sales, clienteling and merchandising in a luxury retail environment.
Overview
Chanel is an independent French maison renowned for haute couture, ready-to-wear, leather goods, accessories, fine jewellery, watches and fragrances. As a global luxury employer, Chanel emphasizes artisanal craftsmanship, creativity and meticulous client service across an international network of boutiques and ateliers.
Role & Responsibilities
- Support the Fashion Advisor in delivering exceptional, personalised client service and clienteling activities (appointments, follow-ups, after-sales care).
- Assist with sales transactions and point-of-sale procedures, ensuring accuracy and compliance with store policies.
- Maintain boutique presentation to Chanel standards through visual merchandising, stock replenishment and polished product displays.
- Manage inventory tasks including receiving, tagging, stock counts and back-of-house organisation.
- Coordinate appointment scheduling, prepare client dossiers and compile sales reports or handovers for the advisory team.
- Contribute to achieving sales KPIs and boutique operational targets; respond flexibly to peak trading hours and seasonal initiatives.
Qualifications
- High school diploma or equivalent; vocational training in retail, fashion or hospitality is advantageous.
- Authorized to work in South Korea.
- Professional demeanour with demonstrable client-facing experience; prior exposure to luxury retail preferred.
- Excellent interpersonal and communication skills; ability to build rapport and sustain long-term client relationships.
- Flexible availability including weekends, public holidays and occasional evenings.
Skills
Experience
Typically 1–2 years of customer-facing retail experience, preferably within the luxury or premium fashion sector; demonstrated success supporting sales advisors and maintaining boutique standards.
Education
High school diploma or equivalent; vocational or tertiary studies in retail, fashion or hospitality preferred.
Workplace
This position is based in Seoul, Seoul, South Korea. Cerulean lists 567 open roles in Seoul, including 9 posted recently. In South Korea as a whole, Cerulean currently features 693 open positions, with 10 posted this week.
Culture
Chanel cultivates a culture of discretion, excellence and respect for craftsmanship. The workplace privileges meticulous attention to detail, elevated client service and professional development within a creative, high-performance retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.