Chanel Client Advisor Assistant

Seniority
Entry-Level
Posted
Mar 16, 2026

About Chanel

Chanel is an independent, French luxury maison renowned for its couture, ready-to-wear, leather goods and accessories. The house combines heritage craftsmanship with contemporary creativity and operates a global network of ateliers and boutiques. As an employer, Chanel emphasises exacting standards, discretion, and artisanal know-how across its retail and client-facing teams.

Chanel in Paris seeks a Fashion Advisor Assistant to support client service, styling and boutique operations in a luxury retail environment.

Role & Responsibilities

  • Support the Fashion Advisor in delivering exceptional, personalised client service and building long-term client relationships.
  • Assist with styling appointments and in-boutique consultations, offering product knowledge across ready-to-wear, accessories and seasonal collections.
  • Operate the boutique’s point-of-sale and CRM systems to process transactions, record client interactions, and manage appointment schedules.
  • Maintain visual merchandising and boutique presentation in accordance with Chanel’s brand standards and seasonal directives.
  • Support stock handling, replenishment and inventory procedures, including receiving, labeling and back-of-house organisation.
  • Contribute to after-sales service activities, including alterations follow-up, repairs coordination and client communications.
  • Achieve individual and team sales objectives and accurately report daily sales activity and KPI metrics to management.

Qualifications

  • Polished professional appearance and strong service orientation consistent with luxury retail standards.
  • Excellent interpersonal and communication skills, with the ability to listen, advise and build rapport with high-net-worth clients.
  • Organisational rigour and attention to detail in merchandising, stock control and client record-keeping.
  • Discretion, reliability and commitment to upholding brand confidentiality and presentation standards.
  • Legal authorization to work in the hiring country.

Skills

Clienteling Visual merchandising POS (point-of-sale) systems CRM usage and client database management Product knowledge — ready-to-wear and accessories Appointment scheduling Upselling and cross-selling Inventory handling

Experience

Entry-level to junior candidates with 0–2 years of retail experience are suitable; 1+ year of experience in luxury or premium retail preferred. Prior exposure to personalised client service and styling or a boutique environment is advantageous.

Education

Secondary education (high school) or equivalent. Vocational training in retail, fashion, or luxury goods is desirable but not mandatory.

Workplace

This position is based in Paris, Île-de-France, France.

Culture

Chanel’s retail culture combines exacting craftsmanship with a refined, client-centric approach. The workplace places a premium on elegance, teamwork and continuous learning, with mentoring from experienced advisors and a focus on upholding the maison’s stylistic and service standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fashion Advisor Assistant», «Boutique Sales Assistant», «Retail Stylist Assistant», «Assistant Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Client Advisor Assistant

Paris, France

Continue to the application.