Chanel Central Watchmaking Service and Workshop Manager
- Employment
- Full-Time
- Seniority
- Manager
- Industry
- Fine Watches & Horology
- Posted
- Jun 1, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel hiring Central Watchmaking Service & Workshop Manager in La Chaux-de-Fonds, Switzerland. Lead technical operations.
Role & Responsibilities
- Oversee upstream service operations and central horological workshop activities
- Coordinate technical repair, restoration, and maintenance workflows
- Manage workshop staff and ensure adherence to Chanel's watchmaking standards
- Monitor production timelines and service quality metrics
- Liaise between customer service and technical workshop teams
- Ensure compliance with horological excellence and documentation standards
Qualifications
- Extensive experience in watchmaking operations or horological services
- Proven leadership in technical workshop environments
- Deep understanding of Swiss watchmaking standards and practices
- Strong knowledge of service management and workflow optimization
Skills
Experience
Minimum 8–10 years in watchmaking, horology, or related technical service operations, with substantial experience leading workshop teams and managing upstream service functions.
Education
Technical training or diploma in horology, watchmaking, or mechanical engineering preferred; equivalent professional experience in horological operations acceptable.
Workplace
This position is based in La Chaux-de-Fonds, Neuchâtel, Switzerland.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Upstream Service Manager Watchmaking», «Central Horological Workshop Director», «Watchmaking Service Operations Lead», «Technical Service Workshop Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.