- Location
- Istanbul Istanbul Province Turkey
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 12, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
The Cashier provides client service and product information, processes payments and returns, reconciles daily sales, and supports boutique operations at CHANEL’s Istinye Park boutique in Istanbul. The role also contributes to team coordination, confidentiality and high service standards.
Role & Responsibilities
- Provide cashier service to boutique clients and reconcile payments against daily sales.
- Arrive on time and ready to begin work before the scheduled shift; adhere to the CHANEL Charter’s dress code, grooming and conduct guidelines.
- Deliver a luxury customer experience in line with Client Service Values; greet customers and provide cashier service and product information as required.
- Follow Standard Operational Procedures.
- Process cash, credit card, check and other payment transactions in local or foreign currencies.
- Process exchanges, refunds and credit notes in accordance with company policies and guidelines.
- Reconcile daily transactions against cash and other balances, maintain adequate counter cash flow, and verify amounts at the beginning and end of shifts.
- Accurately enter transaction and client information into the system and invoices.
- Consolidate sales and related information, including sales, stock movement and customer reports, for management.
- Maintain alertness in carrying out job duties.
- Support boutique operations through gift wrapping and other assigned ad hoc duties.
- Communicate effectively with colleagues and management in the boutique and other boutiques, and with CHANEL Head Office as required.
- Work efficiently as part of the team, share ideas, contribute to positive morale, manage time well and ensure adequate boutique coverage.
- Treat colleagues helpfully and courteously, remaining reliable, supportive and flexible as business needs require.
- Maintain strict confidentiality regarding the company’s commercial activities and internal affairs.
- Complete assigned training and apply high standards of selling skills and product knowledge.
- Participate actively and positively in arranged meetings.
Qualifications
- At least 3 years of related experience, including knowledge of cash register operation.
- A university degree is required.
- Team-focused, with a desire to collaborate effectively.
- Flexible schedule and ability to work shifts.
- Strong communication skills.
- Good numerical sense, attention to detail and high accuracy in payment handling.
- Fluent Turkish and English are required.
Skills
Experience
At least 3 years of related experience, including knowledge of cash register operation.
Education
University degree required.
Workplace
This position is based in Istanbul, Istanbul Province, Turkey.
Explore jobs in Turkey.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cashier Associate», «Retail Cashier», «Boutique Cashier», «Point-of-Sale Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
