Chanel Care & Repair Assistant (Work‑Study)
- Location
- Employment
- Internship
- Seniority
- Intern
- Posted
- Mar 16, 2026
About Chanel
Chanel is an iconic French luxury house renowned for haute couture, ready‑to‑wear, leather goods, accessories and fragrance. The brand is recognized for uncompromising craftsmanship, discreet elegance and a client‑centric approach; as an employer it invests in vocational training and boutique excellence across its global retail network.
Chanel — Care & Repair Assistant (Work‑Study) in Cannes. Alternance start Sept 2026 supporting boutique aftercare and repair operations.
Role & Responsibilities
- Receive, inspect and log customer items submitted for cleaning, maintenance and repair; produce clear condition reports and cost/time estimates for client approval.
- Coordinate repair workflows between the boutique, in‑house atelier and external specialists; schedule and track repairs to ensure timely delivery.
- Perform quality control on completed repairs, ensuring workmanship and presentation meet Chanel’s standards before client return.
- Manage inventory of repair supplies and spare parts; place requisitions and maintain accurate records of items in progress.
- Communicate professionally with clients regarding repair status, timelines and aftercare recommendations; ensure a high standard of client experience and discretion.
- Maintain meticulous administrative records (work orders, invoices, tracking sheets) and contribute to boutique housekeeping standards.
Qualifications
- Enrolled in an approved alternance or apprenticeship programme (fashion, leather goods, textiles, retail operations or similar) and available to start September 2026.
- Strong attention to detail and manual dexterity appropriate to garment and leather aftercare.
- Excellent organisational skills and ability to manage multiple cases simultaneously.
- Professional demeanour, discretion with client property and confidentiality in client interactions.
- Customer service orientation with clear verbal communication and problem‑solving aptitude.
Skills
Experience
Previous exposure to retail operations or an atelier environment is advantageous but not mandatory; internship or short vocational placements in garment care, tailoring, leatherwork or boutique services will be considered favorably.
Education
Currently enrolled in a vocational or higher education programme (CAP, BTS, professional bachelor or equivalent) in fashion, leather goods, textiles, retail management or an allied discipline.
Workplace
This position is based in Cannes, Provence-Alpes-Côte d'Azur, France, within easy reach of Nice.
Culture
Chanel cultivates a culture of meticulous craftsmanship, refinement and client attentiveness. Employees operate within a heritage‑driven environment that values technical mastery, discretion and continuous learning, particularly through structured training and on‑the‑job development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Maintenance & Repair Assistant (Work‑Study)», «Boutique Aftercare Assistant (Alternance)», «Garment Care Assistant — Work‑Study», «Repair Coordinator (Apprenticeship)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.